0 comments
Not resolved

Refuses ot refund monies and gives us the runaround.Never use them as I am hiring counsel to sue them.

Flight was canceled due to weather and airline agreed to return monies but stated since Explore Trip booked monies refunded to the Explore Trip refuses to refund monies.Numerous emails to them and they state one thing then another I even got airline involved and no luck. Each email is more absurd.

Said they contacted airline and no refund but when I contacted airline they sent me email confirming refund.The call center told us over and over would have money refunded in 2-4 weeks and its been two months.

Review about: American Airlines Flight.

Review #1023375 is a subjective opinion of a user.

1.0
Insurance Quality
Customer service
Staff
Price Affordability
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $1500
Preferred solution Full refund

Had an Experience with ExploreTrip?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"We came to Breathless to get away and we had a wonderful time! The staff and E team were excellent!! We love going to the shows at night and the..." Read more
"We went to Dreams on one of those "preview/sales" promotions with BookVIP. We got a SMOKIN deal and decided to go and try it out. We were gonna do the..." Read more
"We have enjoyed our stay at Silversands. The staff, every last one of them, are friendly and always willing to help. Nonstop entertainment ranging from water sports, dance lessons with..." Read more
"A review of our incredible vacation at the Villa del Palmar Cabo..." Read more
"They didn't remove burglar alarm of cloth, I told me to visit nearest Zara branch with the item. I told them, I have no time and no car , it..." Read more
"They will not honor their own return policy but after a month of emails back and forth they finally replied with a return address but will only replace not refund..." Read more
"Dont worry I bought my 34 ft puma there at Bay RV and have not been treated any better by them when it came to warranty work. They were supposed..." Read more
"I bought a boat cover from Sealskin 8 months ago and the tarp has already split and ripped down the center of the cover. I have submitted emails, phone calls..." Read more