Contact Exoticca Travel Customer Service
How to Reach a Person at Exoticca Travel
Toll-Free Number:
-
1-833-268-9851USA
Customer Service:
-
1-833-222-5169Canada
-
+3 318 765 0887France
-
+492 331 186 9159Germany
Exoticca Travel Emails:
Exoticca Travel Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Exoticca Travel Phone Number | 1 (833) 268-9851 |
| Average Hold Time | More than 30 min |
| Average Calls duration | 3 minutes |
| Most Popular Exoticca Travel Email Address | customerservice@exoticca.com |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 70% phone, 30% email |
| Common Reasons for Contact | Request for information, return/ replace, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to Exoticca Travel | Order id or tracking number, email or first and last name |
Contact Information
Exoticca Travel Website:
Exoticca Travel Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Working Hours:
Monday - Friday: available 24-hours
Saturday - Sunday: 3:00am - 12:00pm (EST)
Other Location:
Exoticca Travel US, Inc.
225 Asylum ST FL 15,
Hartford, 06103, U.S.A.
Exoticca
80 Southwest 8th Street Brickell Bayview,
Miami, FL 33130,
U.S.A.
Summary of Exoticca Travel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Exoticca Travel?
Request for Information Question:
- “Isle seat requested 2/17/2026”
- “Checking on tours”
- “I have a lot questions to ask about trip”
Return/ Replace Question:
- “Wrong dates on my email”
- “Need to make changes on an existing reservation”
- “Change dates of trip”
Payments and Charges Question:
- “Make a payment/new passport ingot”
- “Trying to make final payment but have not made an account bank confused as they claim they dont have an accou t topay for soth american tour argentina i owe $1739.60 due by march 9 and I de an account have paid 2609.00 on my mastercard but the bank”
- “Make a payment”
Activation/ Cancellation Question:
- “Flight cancelled for our trip for April 2026”
- Several attempts to cancel March 19-27, 2025 tout
- “Stranded in Peru, flights cancelled, no further info or assistance”
Account Question:
- “Will be leaving on trip soon and wanted to sign up for the trip to *** but I can't seem to do it”
- “Pay balance of trip and ask questions”
Product/ Service Question:
- “Cannot access my trip information”
Refund Question:
- “Refund cancelled excursion”
Other Question:
- “Regarding my avianca flight.”
- “Rebooked flight”
- “Follow up on case number 04302566”
Compare Exoticca Travel Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.