Contact Exoticca Travel Customer Service
Exoticca Travel Phone Numbers and Emails
Toll-Free Number:
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(833) 268-9851USA
Customer Service:
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(833) 222-5169Canada
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+3 318 765 0887France
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+492 331 186 9159Germany
Exoticca Travel Emails:
Exoticca Travel Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Exoticca Travel Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Exoticca Travel is 8332689851. 83% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Wednesday and Monday, while the shortest are on Friday.
Be prepared for the call as Exoticca Travel may ask you for the following information to identify you as a customer: order id or tracking no, email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Exoticca Travel Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Exoticca Travel is 8332689851. 83% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Wednesday and Monday, while the shortest are on Friday.
Be prepared for the call as Exoticca Travel may ask you for the following information to identify you as a customer: order id or tracking no, email or first and last name.
People call Exoticca Travel mainly because of request for information, return/ replace, payments and charges.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Exoticca Travel is customerservice@exoticca.com. 93% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Exoticca Travel Website:
Exoticca Travel Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Working Hours:
Monday - Friday: available 24-hours
Saturday - Sunday: 3:00am - 12:00pm (EST)
Other Location:
Exoticca Travel US, Inc.
225 Asylum ST FL 15,
Hartford, 06103, U.S.A.
Exoticca
80 Southwest 8th Street Brickell Bayview,
Miami, FL 33130,
U.S.A.
Exoticca Travel Customer Service Reviews
Extremely deceitful and zero customer service.
I approved a 'deluxe' travel plan to Morocco leaving Feb.
16. This itinerary had flight dates and times but no airline names. I requested airline names along with other information like the hotels I reviewed from the itinerary that were NOT 4 and 5-star rated hotels. I was assured they were and that I could not change them.
I paid for the trip, but when I received the itinerary, the flight information changed dramatically - an 8-hour layover at JFK - not acceptable. I contacted the salesperson, Michael. Nothing. I contacted customer service via email and telephone.
Hold times were over 45 minutes - all they could do was 'escalate.' They booked us on JetBlue - not an airline I would ever use. The entire experience was horrible. Their customer service was nonexistent; their feeble attempt to 'escalate' produced nothing viable.
I would never use them again, nor would I recommend them. Very deceitful and liars.
Have humans available to talk with. Was put on hod for over an hour before I was finally able to talk with someone. Once I was able to talk to her she was very good at helping me with my problem.
How Good is Exoticca Travel's Customer Service?
Summary of Exoticca Travel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Exoticca Travel?
Request for Information Question:
- “Question on the currency exchange”
- “Travel information for my teip”
- “Update passport”
Return/ Replace Question:
- “Change my return flight”
- “Change returning flight”
- “Travel plan changes”
Payments and Charges Question:
- “Make a payment/new passport ingot”
- “Trying to make final payment but have not made an account bank confused as they claim they dont have an accou t topay for soth american tour argentina i owe $1739.60 due by march 9 and I de an account have paid 2609.00 on my mastercard but the bank”
- “Make a payment”
Activation/ Cancellation Question:
- Several attempts to cancel March 19-27, 2025 tout
- “Stranded in Peru, flights cancelled, no further info or assistance”
Refund Question:
- “Refund cancelled excursion”
Other Question:
- “TSA on ticket”
- “Upgrades”
- “Trying to pay”
Compare Exoticca Travel Customer Service To
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