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Contact Exetel Customer Service

Exetel Phone Numbers and Emails

  • +6 128 030 1000
    Residential

Customer Service:

  • +6 113 3938

Accounting/ Billing:

  • +6 128 030 1004
    Corporate Billing

Business Customer Service:

  • +6 128 030 1065
    For Status and Questions about Pending Order
  • +6 128 030 1035
    Partner Services
  • +61 130 019 0525
    Priority Ssupport for Exetel Corporate Customers Only

Business Sales:

  • +6 128 030 1040
    Corporate
  • +61 130 039 3835
    Corporate
  • +6 128 030 1002
    Small Business
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Exetel Emails:

Accounting/ Billing
Corporate Billing, Residential
Business Customer Service
Corporate VOIP, For Status and Questions about Pending Order, Partner Services, Priority Ssupport for Exetel Corporate Customers Only, Small Business
Business Sales
Partner, Small Business
Customer Service
Residential
Sales/ Reservations
Residential
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Exetel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Exetel is 61280301000. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday and Tuesday, while the shortest are on Wednesday and Friday.

  • People call Exetel mainly because of product/ service, return/ replace, payments and charges.

View full overview ›

How to Contact Exetel?

How to Contact Exetel?

Exetel phone number for customer assistance is +6 113 3938. Call this line to get product and sales support, tech support, track your order, and address questions about billing and accounts. Professional customer care representatives can address all your inquiries and provide you with detailed information about the company and its services. If you decide to address your inquiries by phone, please note that the best days to call Exetel support department are Tuesday and Wednesday.

Exetel email for customer service is residentialsupprot@exetel.com.au. If you need to contact the sales department, shoot a note at residentialsales@exetel.com.au. The business sales team can be reached at corporatesales@exetel.com.au. Consumers who have questions about billing should send their emails to corproatebilling@exetel.com.au or billing@exetel.com.au.

The company is headquartered in North Sydney. Exetel address for mailing is Level 5, 121 Walker Street, North Sydney, New South Wales 2060, Australia. However, if you need quick assistance consider contacting the company by phone or email.

Exetel support department is available 7 days a week. On weekdays, Exetel hours of operation are between 8.30 am and 8 pm. On weekends, customers can address their inquiries from 10 am to 7 pm. For clients’ convenience, most of the support lines are available even on public holidays.

Exetel website has an option of contacting the support team via live chat. To start using the Exetel live chat, follow the “Contact Us” hyperlink at the bottom of the page and press the message icon in the down-right corner of the screen. Then, follow the prompts in the pop-up messenger window and proceed with the conversation.

PissedConsumer Club

Contact Information

Exetel Website:

Exetel Help Center:

Corporate Office Address:

Exetel Pty Ltd
Level 5, 121 Walker Street
North Sydney, New South Wales 2060
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 8.30 am - 8:00 pm

Saturday - Sunday: 10:00 am - 7:00 pm

More contact details

Summary of Exetel Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Exetel?

Product/ Service Question:

  • “I want to new connection”
  • “New connection”

Return/ Replace Question:

  • “Change into my name”

Payments and Charges Question:

  • “I want to make a payment”

Compare Exetel Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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