Users requesting account services can contact the customer care team via toll-free helpline at (844) 232-0498. However, this number has only been published for those with accounts beginning with EXE. Those consulting for medical weight loss program inquiries can dial the Exer Urgent Care phone number (310) 320-5028 for quick responses during working hours. To request pre-op concierge services, use (310) 616-5162 to reach the agents in the respective department. Clients with accounting or billing inquiries can dial (833) 401-4311 if their account begins with a “7”. You can also contact Exer Urgent Care’s customer service for assistance with billing inquiries, insurance support, scheduling appointments, requesting patient records, and obtaining clinic information.
Users who prefer not to speak with agents can consider submitting their questions and complaints in written form. To do so, three email addresses have been published on the Exer Urgent Care website. For accounting or billing concerns, submit a request for assistance to billing@exerurgentcare.com. Those seeking to relay their complaints and feedback to the company agents can email feedback@exerurgentcare.com during Exer Urgent Care’s hours. Lastly, privacy.officer@exerurgentcare.com is the email address to relay privacy inquiries to the respective department.
Clients seeking in-person assistance can visit the Exer Urgent Care headquarters at 390 N. Pacific Coast Hwy, Ste 3000, El Segundo, California 90245, United States. Arriving with an appointment during working hours will ensure a seamless experience. If you reside far from the location and are unable to visit the office, send written correspondence to the headquarters for convenience.
To contact the company offices online or in person, the Exer Urgent Care hours are between 8:00 AM and 5:00 PM PST Monday through Friday. However, submitting a request within this time is not the only way to ensure effective responses. Users must also consult with all relevant information and proof to back their claim. That will help the agent efficiently identify and resolve the problem.
Clients can directly submit general inquiries, feedback, or service-related questions online through the Exer Urgent Care website. To do so, they must complete the form on the Contact Us page, which requires their full name, email address, company details, phone number, clinic location, a message, and a few other details. Submitting their request during working hours will ensure efficient responses from Exer Urgent Care’s customer service.
