Contact Excellus BlueCross BlueShield Customer Service
How to Reach a Person at Excellus BlueCross BlueShield
Verified Contact Information
Toll-Free Number:
-
1-800-278-1247Privacy Officer
Customer Service:
-
1-800-662-1220For TTY/TDD
-
1-800-860-2619
Accessibility:
-
1-800-499-1275
Excellus BlueCross BlueShield Email:
Media
Excellus BlueCross BlueShield Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Excellus BlueCross BlueShield Phone Number
1 (800) 278-1247
Most Popular Excellus BlueCross BlueShield Email Address
socialmediaexcellus@excellus.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Product/ service, payments and charges
Call Volume by Day
View full overview ›
Excellus BlueCross BlueShield Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Excellus BlueCross BlueShield Phone Number | 1 (800) 278-1247 |
| Most Popular Excellus BlueCross BlueShield Email Address | socialmediaexcellus@excellus.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Product/ service, payments and charges |
Call Volume by Day
Contact Information
Excellus BlueCross BlueShield Website:
Excellus BlueCross BlueShield Help Center:
Corporate Office Address:
Excellus BlueCross BlueShield
165 Court Street,
Rochester,
New York
14647
United States
Other Info (opening hours):
Mailing Address:
Website Privacy Policy
333 Butternut Drive
Syracuse, NY 13214-1803
Summary of Excellus BlueCross BlueShield Customer Service Calls
7
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Excellus BlueCross BlueShield?
Product/ Service Question:
- “Insurance issues”
- “I want to take out health insurance for my family.”
Payments and Charges Question:
- “Billing”
Other Question:
- “Talk to someone”
Compare Excellus BlueCross BlueShield Customer Service To
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Excellus BlueCross BlueShield