For assistance, customers can reach Evolus customer service representatives at 1-877-386-5871, while investment and franchise-related inquiries can be directed to 1-248-202-9267. The Evolus customer service is dedicated to addressing product or services-related issues and concerns with membership programs, such as Club Evolus or Evolus Rewards, and for bill payment issues. You also can contact Evolus in regards to managing your account online and/or a technical issue that may be impeding seamless customer service experience.
Evolus does not offer any specific email address for customer support, although it has some particular Evolus contact email addresses for its support department. In the case of questions regarding investments or franchising, send a mail to ir@evolus.com. All legal-related inquiries, along with DMCA, should be forwarded to copyrights@evolus.com, whereas privacy concerns must be forwarded to privacy@evolus.com. Generally, the Evolus customer service team responds in 2-3 working days.
Evolus headquarters is located at 520 Newport Center Drive, Suite 1200, Newport Beach, California 92660, United States. To personally visit the office for business inquiries, partnership discussions, or for any other purpose, one should send a written inquiry via mail and make an appointment, or call them in advance regarding availability. In some cases, physical visits to the mentioned Evolus address will require prior coordination for a seamless experience.
Evolus offers online support through its website. By selecting the “Contact Us” option, users can access the Eva chatbot for assistance with product purchases, treatments, account management, or Evolus membership programs. If additional support is required, users can choose “Talk to a Human,” enter their name and email, and submit a request. When the Evolus customer service team is offline, messages can still be submitted through the Help Center, and a representative will respond once available.
