The eviCore phone number is (800) 918-8924. Consumers can call this number to learn about the available solutions, get details about the providers the company works with, resolve issues with the member login, etc. If you are a current client who needs to get medical records or clinical notes, please call the phone number on the back of your ID card.
Alternatively to calling, consumers can contact the company via email. The eviCore email address for tech support is webmaster@evicore.com. If you have media inquiries, please send them to media@evicore.com. While contacting the company via email is suitable for non-urgent issues, time-sensitive questions should be addressed by phone.
The company’s headquarters are based in Franklin. The eviCore headquarters address is 730 Cool Springs Blvd, Franklin, TN 37067. Besides its headquarters, the company has additional office locations in Boston, Colorado Springs, Melbourne (Florida), Plainville, St.Louis, and West Seneca. Clients can contact a specific office if necessary.
The company offers several options for contacting the support team online besides emailing. The first option is the eviCore live chat. To start a live conversation, click on the “Chat with us” green button in the lower right corner of the screen. Please note that the live chat agents are online Monday through Friday from 7 am to 7 pm EST. The second option includes social media messaging. If you are an active social media user, consider sending your inquiry on Facebook, X, or LinkedIn by following the social media links at the bottom.
