Contact EVgo Customer Service
How to Reach a Person at EVgo
Verified Contact Information
Toll-Free Number:
-
1-877-494-3833
EVgo Emails:
Customer Service
Media
Press Inquiries
EVgo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular EVgo Phone Number
1 (877) 494-3833
Average Calls duration
4 minutes
Most Popular EVgo Email Address
support@evgo.com
Issue Resolution Rate
Low (29% reported full resolution)
Contact Method Distribution
86% phone, 14% email
Common Reasons for Contact
Account, website/ application, payments and charges
Call Volume by Day
View full overview ›
EVgo Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular EVgo Phone Number | 1 (877) 494-3833 |
| Average Calls duration | 4 minutes |
| Most Popular EVgo Email Address | support@evgo.com |
| Issue Resolution Rate | Low (29% reported full resolution) |
| Contact Method Distribution | 86% phone, 14% email |
| Common Reasons for Contact | Account, website/ application, payments and charges |
| Prepare before the call to EVgo | Phone number or first and last name |
Call Volume by Day
Contact Information
EVgo Website:
EVgo Help Center:
Summary of EVgo Customer Service Calls
24
TOTAL
CALLS
CALLS
03:41
AVG CALL
DURATION
DURATION
29%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call EVgo?
Payments and Charges Question:
- “Billing”
- “Charger has been off line for 2 months, and I am entitled to free charge for 2yrs. And now it's been 2 months since I charged , I have to go all the way to latham ny to charge my car if needed it”
- “Charged wrong and several times”
Account Question:
- “To stop monthly subscription”
- “Account”
Website/ Application Question:
- “For installing charging stations”
Cards Question:
- “Overcharging my card”
Request for Information Question:
- “My peyment is pending please help me sir please 2dyas”
Other Question:
- “People are using your company to scam us”
- “Need to start plug”
- “Ourage”
Compare EVgo Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
EVgo