Contact Everyday Mobile Customer Service

The company does not have a direct Everyday Mobile email address for customer services. Still, the company suggests alternative forms of written communication, such as live chat or mail to the head office address. In case you want to reach them through a letter, the Everyday Mobile head office is located at Level 1, 306 Coward St, Mascot, New South Wales 2020, Australia. The absence of email support means that every customer can find alternative means to suit their needs a bit more.

Everyday Mobile also provides support online from the company website. Clients seeking assistance can visit the Everyday Mobile website and hover over the "Help and Support" heading. Choosing "Contact Us" thereafter will afford them multiple channels to reach out to support. The company also offers a virtual assistant named Mandy, who is available 24/7 to handle general inquiries.
Customers can also manage their accounts and ask for assistance in the "My Account" portion of the website, mobile app, or Frequently Asked Questions (FAQs). There is a structured complaints process for Everyday Mobile customer support outlets beyond these. Should a customer have contacted the company before and thus did not receive a satisfactory response to their problem, he can simply log in and fill out the complaints form in his account. The issue would be subsequently referred for review and responded to within five business days. The customer can also request assistance through chat or telephone.

Everyday Mobile customer service chat and telephones operate for limited hours. Their Australia-based customer care team serves through chat from Monday to Friday, 9 AM to 4:30 PM AEST/AEDT, and Saturday, 10 AM to 3:30 PM, while chat is unavailable on Sunday. To reach Everyday Mobile phone support, customers may call 1300-101-234 (Option 4) from Monday to Friday, 9 AM to 5 PM. Similarly, Saturday phone support hours are 10 AM to 4 PM. Just as chat support is unavailable on Sundays, so is phone support. Such regulated hours guarantee customers professional and prompt support within business days.