Los Angeles, California
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I ordered 2 solid mahogany doors from them and received cheap Chinese doors made of Palm wood.Not only were the doors not solid mahogany, they weren't even solid wood.

Related: ETO Doors - ETO - Customer service sucks!

I was told that the lead time on these doors was 6-8 weeks. The doors arrived over a month late and are useless. They gave some lame excuse about their machine being broken and that the doors were coming from overseas. They did not respond to multiple emails and calls.

The communication is horrible.

Customer service is a joke and the claims process is a scam.DO NOT DO BUSINESS WITH THIS COMPANY!!!

Review about: Mahogany Doors.

I didn't like: Waranty policy, Product, Customer service.

Review #885038 is a subjective opinion of a user.

1.0
Price Affordability
Website
Warranty
Customer service
Product or Service Quality
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Staff
Value for money
Diversity of Products or Services
PRODUCT OR SERVICE Eto Doors Door
Reason of Review / Monetary Loss Bad quality / $2700
Preferred solution Full refund

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