ETO Doors - Horrible product. Even worse customer service

5 of 24 ETO Doors reviews

I ordered 2 solid mahogany doors from them and received cheap Chinese doors made of Palm wood.Not only were the doors not solid mahogany, they weren't even solid wood.

I was told that the lead time on these doors was 6-8 weeks. The doors arrived over a month late and are useless. They gave some lame excuse about their machine being broken and that the doors were coming from overseas. They did not respond to multiple emails and calls.

The communication is horrible.

Customer service is a joke and the claims process is a scam.DO NOT DO BUSINESS WITH THIS COMPANY!!!

This review is a subjective opinion of a user.
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Advertised vs Delivered
Customer service
Value for money
Price Affordability
Warranty
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Diversity of Products or Services
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  • What I liked
      No items
  • What I disliked
    • Waranty policy
    • Product
    • Customer service

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
$2700
Product or service
Mahogany Doors
Review category
Building Products
review #885038

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5 of 24 ETO Doors reviews

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