Their website states that when you request a cash-out on your trade-in (70% cash from the credit), that it will take 4-6 weeks to process and send to you via PayPal. It's been over six weeks now, and I still haven't received my money. On the final day of the six week period, the customer service rep informed me that I would receive my money that day.
They're dancing around it and are very shady. DO NOT DO BUSINESS WITH THEM. It's extremely unfortunate. Don't be a victim. Seek out other websites do your trade-ins through. Avoid Estarland!
More Review Details
|Diversity of Products or Services|
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Cash Out
- Review category
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