Contact Essilor Customer Service
How to Reach a Person at Essilor
Verified Contact Information
Legal:
-
+3 314 977 4224
General Info:
info@essilor.com
Legal:
privacy@essilor.com
Privacy Inquiries
Essilor Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Essilor Phone Number
+3 314 977 4224
Most Popular Essilor Email Address
info@essilor.com
Issue Resolution Rate
Low (13% reported full resolution)
Contact Method Distribution
80% phone, 20% email
Common Reasons for Contact
Return/ replace, request for information, payments and charges
Essilor Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Essilor Phone Number | +3 314 977 4224 |
| Most Popular Essilor Email Address | info@essilor.com |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Return/ replace, request for information, payments and charges |
Contact Information
Essilor Website:
Essilor Help Center:
Corporate Office Address:
Essilor International SAS
147 rue de Paris
Charenton,
Ile-De-France
94220
France
Other Info (opening hours):
Locations:
Brazil
Rua do Alho,
Rio de Janeiro 21011-000
Singapore
201 Kallang Bahru,
Singapore 339338
Summary of Essilor Customer Service Calls
28
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Essilor?
Request for Information Question:
- “Need support on our Essilor Tracer”
- “For more information regarding crizal lens”
- “Comfort max information”
Return/ Replace Question:
- “Want to return my lences and discuss problem”
- “Pid no. Shows incorrect”
Product/ Service Question:
- “Reagarding glasses complain”
Cards Question:
- “I am optician and authenticity card not printed get properly”
Payments and Charges Question:
- “Some fraud person in the name of u r company online app started business name Matilda please take severe action if u want I will send to the watt up no please send lots of money they have fraudedin india especially in Karnataka”
Staff Question:
- “Unsatisfactory service”
Other Question:
- “Lense”
- “Lens coating peel off”
- “Crizal lenses”
Compare Essilor Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Essilor