Skip to content

Contact ESO Customer Service

ESO Phone Numbers and Emails

Toll-Free Number:

  • 1 (866) 766-9471
Call customer service
Send Message

Customer Service:

  • 1 (512) 593-6376

ESO Emails:

Accounting/ Billing
Customer Service
Responsible Disclosure
General Info
Legal
Sales/ Reservations
Technical Support

ESO Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Contact Method Distribution
100% phone
Most Popular ESO Phone Number
1 (866) 766-9471
Average Calls duration
2 minutes
Common Reasons for Contact
Product/ service, account and activation/ cancellation
Issue Resolution Rate
Low (0% reported full resolution)
Prepare before the call to ESO
Nothing
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact ESO?

Most Popular Number:

(866) 766-9471
Total calls: 16 Last call: Feb 12, 2026

The ESO customer service number is (866) 766-9471. Dial it to speak with a dedicated manager regarding customer support and service inquiries. This is the toll-free line. If you need a local line, call (512) 593-6376. Cannot speak with the manager? Send a sales fax to (512) 351-4378. All the mentioned ESO contacts are suitable for urgent inquiries.

The company provides multiple ESO email addresses depending on the request type. Customer support is provided at support@eso.com. If you need technical assistance, send a detailed explanation of your issue to support@esosolutions.com. For general information about the company, connect with a dedicated specialist at info@esosolutions.com. Accounting and billing inquiries are accepted at accountsreceivable@eso.com. Regarding the privacy policy, connect with a dedicated manager at privacyoffice@eso.com.

The ESO headquarters is located at 2803 Manor Rd, Austin, TX 78722, United States. This location houses corporate leadership and product development teams. If you want to visit the ESO office to discuss open vacancies, career opportunities, collaboration, or other corporate-related matters with certain specialists, first, call the company manager to find out whether a meeting is allowed. If yes, agree on the exact day and time of your arrival. Also, carefully learn where the ESO address is located on the map to better orient yourself in your path.

There is no detailed information on when ESO help is provided by phone and via written channels. However, you can ask the support manager about the actual schedule by calling or emailing. Another option is to call the company during standard business hours in Texas, between 9 a.m. and 5 p.m. CT on weekdays. Email and online inquiries can be submitted at any time. Responses typically arrive within 24-48 hours.

ESO support is available online through several options. If you wish to speak with the support manager in real time, click on one of the telephone numbers in the bottom menu. To communicate with a dedicated specialist in writing, follow the “Call or email us” hyperlink in the bottom menu of the ESO website and fill out a contact form.

PissedConsumer Club

Contact Information

ESO Website:

ESO Help Center:

Corporate Office Address:

ESO Solutions, Inc.
11500 Alterra Parkway, Suite 100
Austin, Texas 78758
United States

Other Info (opening hours):

Other Location:

717 Locust Street

Suite 103

Des Moines, IA 50309

More contact details

Fax:

+1 512-351-4378

Summary of ESO Customer Service Calls

16 TOTAL
CALLS
02:29 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ESO?

Product/ Service Question:

  • “All day server time there something wrong not all day”
  • “Problems with game”
  • “Booted from server”

Account Question:

  • “Account promblem”
  • “Account recovery”

Shipping and Delivery Question:

  • “Stop shipping”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “I never canceled my eso membership and it have been cancelled and the account fees were taking out of my account”

Staff Question:

  • “Rude employee”

Other Question:

  • “Report issue”
  • “Please stop sending me the ESO Repair. Please, discontinue sending me the ESO Repair.I don’t need it anymore.Thank you.”
  • “Have no issue for play elderscroll online”

Compare ESO Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about ESO? What happened? What can we help you with?
Submit review Don't show this popup