I've been using eSalon for a few years and noticed in the last year that the formula had changed to a thick, gummy waxy. consistency that I couldn't wash out.
I have also lost 30% of my hair and it went from quite wavy to lifeless, no shine straight. I've never had straight hair. I have stopped using the product and hope my hair eventually grows back to the way it was. I called eSalon twice to complain about the waxy texture and they said all I had to do was massage the color more.
That was an understatement.
Never again! Very upset with the look of my hair and the thinning.
Product or Service Mentioned: Esalon Hair Dye.
Reason of review: Bad quality.