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Top Question

Cancelled my account about a month ago and today I received another box

1 answer
eSalon
#1353880

Hi Were sorry about that. Please email help@esalon.com with your name and order number, which you can find within your Order History or an order confirmation email, and we'll reach out to assist you.

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Keep time

by IdolizedMaggot

How long Does the mixture last once it’s been mixed?

0 answers
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Swimming pools.

by user48601466

Our new house has an in ground pool. It will be warm enough to start enjoying it in a month or so. How long after using the product will I need to avoid the chlorine in the pool, to protect my hair from over drying or changing colors?

0 answers
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How long after ordering, will I receive my color?

1 answer
eSalon
#1351533

Hi - If you are in the U.S., please allow 6 business days after shipment for your order to arrive to you. In Canada, the United Kingdom or the European Union, your delivery may take a full 12 business days from the day of shipment.

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cancel my colour

This will arrive too late for when I needed it. If I could cancel and have a full refund that would be appreciated. Thank you.

1 answer
eSalon
#1308350

Hi There - Once we have your account information, we can get this sorted for you right away. Please email help@esalon.com with your name or account information. Best.

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Questions 5