Milford, Pennsylvania
Not resolved
2.0
Details
Customer service
Product or Service Quality
1 comment

This product is not living up to coloring my hair. In a week the sideburns and the crown is showing grey in two weeks its VERY grey.

I am not at all satisfied with the quality of this product. Just spoke to a Mindy who told me to go darker why do that when its darker then my normal color now also stated that new growth can start in a week don't believe that either. NEVER MENTIONED THEIR GUARANTEE OF A REFUND FOR NOT BEING SATISFIED SO WHAT IS THE DEAL HERE????

I closed the acct with them I can get the same *** results from a box at Walmart. NOT A SATISFIED CUSTOMER

Reason of review: Bad quality.

Preferred solution: Full refund.

  • On Line Hair Color
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Anonymous
#1146943

I agree. Their hair color is horrible.

Does not cover grey. Two washes and your grey again. the only boxed product I found to work best on my grey is Clairol AGE DEFY.

Went 4 weeks before I had to dye again.