Princeton, New Jersey
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1 comment

this product has ruined the texture of my hair. I have very curly hair and now because of the dryness a lot of my curl is gone.

I will never use this product again. my hair is now very dry and stiff whereas before using this product my hair was very soft and my curls were very accentuated. now instead of my hair being very curly it is very frizzy which I contribute to the dryness caused by whatever is in this hair color. I called and they said that all hair color has ammonia in it.

that is now true as I have used over the counter products such as loreal which do not contain ammonia or peroxide. I do not know why I decided to change and use this product. I will never use this product again and can only hope that I will be able to get my hair back to where it is.

I have had so many people ask me what have I done to my beautiful curls. I can not express how upsetting this is to me.

Product or Service Mentioned: Esalon Hair Dye.

Reason of review: ruined texture of my hair and curls.

eSalon Cons: Ruined my hair, Destroyed texture of my hair and curls.

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eSalon
#1265781

We sincerely apologize that you were disappointed with your eSalon experience and that your hair texture has changed since using our color. While all hair color does not contain ammonia, the ones with it provide the best gray coverage and also have the ability to lighten natural hair color.

Please feel free to contact us so we can consult with you to assess how we can assist you with the dryness, per our Satisfaction Guarantee. Again, we’re sorry that you were unhappy with your results.