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I paid for semi-permanent color. They sent 2 bottles.

One for roots one for ends. I used the one for ends. Because I could tell that they had put too much brown in the first bottle. Well hair turned out too dark.

But the violet was perfect until I washed my hair the second time when the majority of the violet washed out ( I used their shampoo). Did they honor their guarantee. No. No money back.

They offered to send new color. But since my hair is too dark now. I know that I cannot color it again to make it lighter. (Semi permanemt needs a month of washes to get back to normal.).

So yeah I'm not happy.

Don't waste your money. Oh and their conditioner made my hair very oily- couldn't even go through the whole day without oil slick on my head.

Product or Service Mentioned: Esalon Hair Dye.

Reason of review: Bad quality.

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There was a very pretty color i seen and wanted but too many bad reviews about gummy, loss hair and washing out the color so im going to say no to this. i was so excited and wished it worked.

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