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I have been using Esalon 9 times.....I loved it UNTIL the last 2 times, I have a lot of hair falling out in the shower and in my brushes since the last time I colored. I colored again today and it is worse.

I followed the directions to the T. Please don't use this product. I have always has the healthiest hair and it has now turned to *** and the only change in my lifestyle, is the hair color, no changes in styling product or health issues. I am totally disgusted.

I will not be able to color my hair for a very long time after this. I will never recommend this product again.

Product or Service Mentioned: Esalon Hair Dye.

Reason of review: Bad quality.

Monetary Loss: $38.

Preferred solution: Full refund.

eSalon Pros: Convenience of delivery.

eSalon Cons: Color remaining on my hair, Hair falling out.

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Evy
#1311203

Dear Tazzy310,

We are very concerned about your experience and can only imagine how upsetting it must be for you.

We'd love to speak with you more.

Please send us a private message with your name and account information, and we'll reach out at a time that's convenient for you.

With kindest regards,

Monica D. Higgins

Director | Color + Care Team | eSalon

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