Mishawaka, Indiana
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I ordered esalon for my first time it came less then three days later. Shame on me I should have read reviews before I ordered.

Anyway right after I ordered I started reading reviews and there were more bad then good. At this point I thought ok now I'm not going to use it, because I read peoples hair was falling out, blotchy spots horrible color. Brittle hair etc... Then I took to YouTube video reviews, some were clearly esalon employees then I found videos of how tos and reviews by everyday people, and I decided to give it a try because I had spent the money

I was sent two bottles of color and developer because I have long hair to the middle of my bottom and I'm already thinking, that wasn't going to be enough.

It takes 3 boxes of drugstore boxes for my hair. Anyway it was definitely enough it's thinner them drugstore bought it went along way. My directions said to leave on only 15 minutes, which I thought was odd considering I was going darker and doing an all over color my other hair dyes were at least 25-45 minutes but anyway I left on only the 15 minutes like instructed and went on to rinse out. It rinses out way better then drugstore brands.

I just wish they would have sent 2 after color shampoos and conditioner packets considering the length of my hair. Anyway I finished and blew my hair dry. I gotta say the color is exactly what I wanted and more not too dark or light it was perfect

My hair looks great I love it! Would I try it again?

I don't know just because of all the negative reviews I read. But overall I'm very happy with the turnout and service.

Product or Service Mentioned: Esalon Hair Dye.

Reason of review: Bad quality.

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eSalon
#1238420
eSalon Verified Representative

While we’re glad that you’re very happy with the results and our service, we apologize that your order did not include enough shampoo or conditioner. You have the opportunity to purchase additional shampoo and conditioner packets, or full size bottles, in our online shop to ship with your color order. We hope this information is helpful and that you consider using our service again in the future.

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