First, I have colored my hair myself for over 40 years. Although lately have been having the top highlighted to cover white & grey.
Tried to order a blonde shade from E-Salon. Sent all descriptions of my length, color, etc along with the color I wanted. Went back & forth for 1 week with a "Stylist". Finally she agreed to ship the color!
Four days later, get a e-mail wanting a pic. Already discussed this in 8 e-mails. Finally said cancel my order.
Not worth the hassle! Will go to the drugstore, better customer service, easier, less expensive!
Product or Service Mentioned: Esalon Hair Dye.
Reason of review: Order processing issue.