Not resolved
2.0
Details
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Turnaround Time
Value for money
Website
1 comment

Hair turned out gummy after coloring. After 4 shampoos, I still can feel some gummy texture. Also, displeased with the strange color.

Product or Service Mentioned: Esalon Hair Dye.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
eSalon
#1256729
eSalon Verified Representative

We’re so sorry to hear that your hair turned out gummy after coloring and that you are displeased with the color. Please call us toll-free at (866) 550-2424, 8:00 am – 6:00 pm, Pacific Time, Monday through Friday, at your earliest convenience to discuss how we can best assist you, per our Satisfaction Guarantee.

You May Also Like