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1.3 Details I bought product and received two shipments. I just used it.

Hortrble disgusting, gummy, waxy, muck in my hai. My hair is usually full, soft, and shinny but after I colored using the ESalon product it looks horrible. I wished I had read all reviews about this gummy mess. Will never use again, I ratber use over tbe counter or go to the Hair salon.

They probably paid people to put the good reviews. I'm freaking out, lost a lot of hair when I brushed after coloring.

Product or Service Mentioned: Esalon Hair Dye.

Reason of review: Bad quality.

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Evy
#1384876

We’re sorry your hair didn’t feel the way it usually does after coloring.

Our highly pigmented professional-grade gel color sometimes requires a bit more shampooing to rinse it out thoroughly if not totally washed out per the Personalized Instructions.

A refreshing, vigorous head massage before rinsing the color out usually does the trick.

We’d like to follow up with you.

Please email your full name, zip code and email address used to create your eSalon account to help@esalon.com with ATTN DIrector of Customer Service in the Subject Line so we can do so. We hope to hear from you soon.

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