This product / service fried my hair and the color didnt turn out right at all, despite the fact that this service claims to customize specifically for you. I wanted to go blonde and was hoping that with this kit would get the right undertones of my hair and give me the shade of blonde I wanted, but instead my roots were orange.
I honestly dont see much of a difference between this and the box dyes from the pharmacy, although to be honest, the pharmacy dye might be even better than this, and its cheaper.
I definitely wont be doing this again. Rethink your service please.
Product or Service Mentioned: Esalon Hair Dye.
Reason of review: Bad quality.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.
eSalon Cons: Color did not come out, Rude customer service rep.