Ernie Ball Music Man Phone Numbers and Emails

Toll-Free Number:

  • (866) 823-2255
Send Message

General Info:

  • (805) 544-7726
  • (866) 893-2255
  • (800) 543-2255

Ernie Ball Music Man Emails:

Privacy Inquiries
Sales/ Reservations
Africa Dealer, Armenia, Russia Dealer, Austraia Dealer, Brazil Dealer, Canada Dealer, Chile Dealer, China Dealer, Cyprys Dealer, Finland Dealer, France Dealer, Germany Dealer, Hong Kong Dealer, Indonesia Dealer, Japan Dealer, Luxembourg Dealer, Malasya Dealer, Mexico Dealer, New Zeland Dealer, Singapore Dealer, Spain Dealer, Taiwan Dealer, UAE Dealer, UK Dealer
Is this your business?

Ernie Ball Music Man Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Ernie Ball Music Man is 8668232255. 84% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Ernie Ball Music Man mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Ernie Ball Music Man Website:

Ernie Ball Music Man Help Center:

Corporate Office Address:

Ernie Ball Music Man
53-973 Polk Street
Coachella, California 92236
United States

Other Info (opening hours):


Monday-Thursday 9:00am - 4:00pm (PST)

Friday 9:00am - 3:30pm (PST)

Other Location:

4117 Earthwood Lane,

San Luis Obispo,CA 93401

Mailing address for EU Legal Inquiries:

Osano International Compliance Services Limited


25/28 North Wall Quay

Dublin 1, D01 H104


More contact details



Ernie Ball Music Man Rating Based on 2 Reviews

Rating details

more details
Product or Service Quality
Customer service
Discounts and Special Offers
Delivery Service

Rating stats

Rating trend

Summary of Ernie Ball Music Man Customer Service Calls

02:06 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ernie Ball Music Man?

Product/ Service Question:

  • “Volume *** broke on Joe Dart bass”
  • “Looking to buy a used stingray. How can i check what a fair price is”
  • “Broken pardigm strings”

Request for Information Question:

  • “Information on recent purchase”
  • “Question about guitar straps”
  • “Part question”

Shipping and Delivery Question:

  • “Wrong strings in package”

Return/ Replace Question:

  • “Bought new bass - finish issue neck replacement for music man stingray 5 string bass Ernie Ball”

Other Question:

  • “Suggestion”
  • “Paint issue on bongo bass”
  • “New guitar issues”



Ernie Ball Music Man is a company producing music instruments. The enterprise started as a small family business in 1984 with Mr. Sterling teaming up with his 2 sons and buying off Music Man. Nowadays, the company is a well known brand in hand crafted music instruments around the world with its global presence in more than 130 countries. Ernie Ball Music Man has specialists on board who engage in initial design, millwork, fretting, sanding as well as painting of end products to offer exceptional quality and sound to professional musicians and artists. Ernie Ball Music Man has been supplying its guitars and basses to many famous bands and singers such as Lynn Gunn, Joe Don Rooney, Jaime Preciado, Dan Gow, and Marcelo Roascio among many others.

Ernie Ball Music Man reviews and complaints

Ernie Ball Music Man is ranked 10 out of 586 in Music stores category

Compare Ernie Ball Music Man To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Seagull Guitars
8 reviews
25 reviews
Martin Guitar
21 reviews
Write a review
Do you have something to say about Ernie Ball Music Man? What happened? What can we help you with?
Submit review Don't show this popup