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Ernest Jones Phone Numbers and Emails

Customer Service:

  • +44 800 458 1066

Ernest Jones Emails:

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How to Contact Ernest Jones?

How to Contact Ernest Jones?

Customers need to call Ernest Jones customer services at +44-800-4581066. No charges apply for this Enrest Jones phone number, and calls may be recorded for training. For better results, it is suggested that one call between 9:00 AM and 5:00 PM Monday through Friday. Otherwise, this helpline is closed on weekends and bank holidays. Live Call has been set up so customers can speak to an in-store jewelry or watch expert over their phone or computer. This may mainly assist someone who needs help selecting the right jewelry.

For general inquiries, writing to Ernest emails at customer.services@ernestjones.co.uk will surely help you the best. If your inquiry relates to an order, have your order number and postcode ready beforehand for faster resolution. For content-related inquiries, feel free to write to Ernest email at content.team@signetjewelers.com.

Ernest's headquarters is in Hockley, Birmingham, United Kingdom, at Ernest Jones, Hunters Road, Hockley, Birmingham B19 1DS. For postal use, address the letter directly to the Ernest Jones customer service department, Ernest Jones, Hunters Road, Hockley, Birmingham B19 1DS.

The company operates a live chat service on the Ernest Jones website to provide online assistance. It is available between 9:00 AM to 5:00 PM on weekdays. The Ernest customer care representative will assist you with a new purchase or an existing order. If you wish to access the live chat feature, simply navigate to the Contact Us page on Ernest's website. Here, click on the Live Advice icon further down the page. Moreover, Ernest Jones does offer customer support via WhatsApp to help you get in touch with a team member quickly.

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Contact Information

Ernest Jones Website:

Ernest Jones Help Center:

Corporate Office Address:

Ernest Jones
Hunters Road
Birmingham B19 1DS
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9 am - 5.00 pm

Weekends and Bank Holidays: Closed

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