Contact ERCOT Customer Service
ERCOT Phone Numbers and Emails
Toll-Free Number:
-
(877) 647-4357Market Participant Support (Report Information Technology Issues)
Customer Service:
-
(512) 248-3900Grid or Market Operations Questions
General Info:
-
(512) 248-6800
ERCOT Emails:
Business Customer Service
For New Vendors
Customer Service
Protocol Revision Subcommittee
General Info
Contact Information
ERCOT Website:
ERCOT Help Center:
Corporate Office Address:
Electric Reliability Council of Texas, Inc.
8000 Metropolis Dr. (Bldg E), Ste 100
Austin,
Texas
78744
United States
Other Info (opening hours):
Other Location:
Operations Center
800 Airport Rd.
Taylor, TX 76574
Mailing Address:
2705 W. Lake Dr.
Taylor, TX 76574
Summary of ERCOT Customer Service Calls
2
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ERCOT?
Request for Information Question:
- “To find out if a order to restore my power has been transmitted.”
Other Question:
- “No Power”
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