ER Solutions - Convergent Outsourcing collection scam

36 of 211 ER Solutions reviews

I got a message on my cell phone today from Convergent Outsourcing saying that they are calling to collect on a debt I owe. I called them back and they know my name but refused to answer any other questions about who they were until I provided my address, which I declined to do.

I just got me credit scores from the 3 main agencies today, and I have a credit score of over 800, so obviously I don't have any uncollected debt outstanding, and this is a scam.

Please do yourself a favor and don't give them any personal information. If there was a legitimate debt, they would have your address!

Suzanne in CT

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Collection Agencies
review #280567
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Helpful? 156 Yes 156 274 No 274
Had the same issue 43 Yes 43
36 of 211 ER Solutions reviews

May 01, 2015 #978797

I received a letter from Convergent Outsourcing claiming I owe a large debt to a creditor called Galaxy International Purchasing LLC and that the creditor will settle with me for 35% of the debt. First of all, the bill is in my married name and I have been divorced for 8 years. Second, I never heard of the creditor or the original creditor's name. I have no idea who they are. The amount of the debt listed is an amount I never would have spent with any company, especially back then when my credit wasn't as good as it is now. This is the second time a bogus collection agency has contacted me about a bogus debt in the past 6 months and I'm tired of it. This is a scam!

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Leave me alone

Apr 20, 2015 #974177

Contact your state's Attorney General's office and file a consumers complaint. That always stoops them dead in their tracks.

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Candace Wilson

Apr 13, 2015 #971490 Mesa, Arizona, United States

I got a letter from them offering to settle a debt that I was unaware of so I demanded a copy of the original bill and name of creditor. Today, nine days after the original letter from them was dated, I received a letter from them saying they cannot send me the original bill because they are no longer handling the referred account. Nine days! They are definitely scammers. BEWARE!!!

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Feb 18, 2015 #947763 Pascagoula, Mississippi, United States

I keep getting calls from them they do not leave any messages and they call me all the time... here is the number I called and got this Convergent Outsourcing 661-370-3694

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Dec 30, 2014 #923056 Phoenix, Arizona, United States

I've been getting calls from a local Phoenix number every day for months. I'm never home when they call and they don' leave messages--it just shows up on the caller ID. Finally last week I was home when they called, I answered, ready to fight with them, but got a recording telling me to push 1 if I was who they were calling, 2 if they should call back, etc. The last option was to have my number removed from their database so I did that. It didn't work because they called back today--same recording. But this time I had a pen handy and wrote down the name of the company to look up. I knew it was a scam because my credit is good but looking up the phone number got me nothing--luckily the name of the company got me here.

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Sep 29, 2014 #877130 Chattanooga, Tennessee, United States

Similar situation - we've started getting calls from this outfit, but luckily I'd just pulled our credit reports and we've had no outstanding debt in more than 10 years. Another collection agency has been calling our number asking for someone under a name I've never heard, and I guess they probably sold this incorrect info to these folks.

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Aug 14, 2014 #856528 Bristol, Tennessee, United States

I had a call from this place as well from a debt in 2004. Which I paid in full with proof. I disputed it and told them it's been 10 years, you call now? I pulled my credit report and they have checked my credit before calling. I have tried calling them back and no luck. They told me I couldn't call the place who sent it to them because they didn't have the info now.

1 0 Reply
Candy Wilson

Apr 13, 2015 #971493 Mesa, Arizona, United States

After reading some of these comments I am convinced they are seeing our credit reports and scamming. I was in debt for years but in the last two years I have paid off everyone I owed. Then here comes Convergent with some bill I'd never heard of. When I demanded the original bill and creditors name, they said they can't give me that because they're not handling it anymore. All of my contact with them was done in a span of 9 days. They stopped handling the account in less than 9 days of billing me? Not hardly, it's a scam!

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May 25, 2014 #819983

I received a letter from Convergent saying that I owe a creditor $757.80. To my immediate knowledge I did not owe the named creditor anything. To confirm I logged into my credit monitoring site and checked all 3 reporting agencies for any new or recent and past entries containing the name of said creditor and did not see any entries with a derogatory mark against my credit report. Yes, I in the past and currently have business with said creditor but I can say happily I am in excellent standing with them. Where this Convergent Outsourcing received this information I don't know which leads me to believe this is an attempted scam to bamboozle me out of my hard earned income. I have worked hard to get my credit score to what it is over years of sacrificing and commitment and I'll DAM**D if I'm going to allow some backbiting, *** company like this one attempt to ruin my credit and financial well being.

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May 01, 2014 #810912

I just received a call from a local Phoenix number 602-904-7129 they wanted to only speak with my husband. I told him he's not available and she proceeded to say its a private matter. I'm happy to see other peoples info regarding this matter.

1 0 Reply

Apr 21, 2014 #807476

I just got a letter from Convergent Outsourcing today that says I owe Centurylink $127.77. I have never had an account with Centurylink. I think this is a scam to get a person to give out their Social Security number and other pertinent information. I cannot get ahold of anyone at Convergent to tell me where or when I supposedly had service with Centurylink, so I think this a scam.

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Mar 14, 2014 #794829

These people called for my husband.But since Im his wife they were gonna let me verify his info..(how nice of them.) i refused to give them info until they told me what it was in regards to. She said she would tell me once she verifies I am really the wife of the person she was calling for. I said "How about YOU verify who you are. YOU tell me what you are calling about and then maybe I'll verify.You called HERE. Im not *** I know a phishing scam when I hear one". she said she would call back to discuss his "debt" with himat a later time. I hope she does. I look forward to talking to her again now that I have had a chance to verify my suspicions.

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Feb 17, 2014 #785988

Just got a call from 855-344-7844, but did NOT answer. I do not answer numbers that I do not recognize. After typing the number into Google, I find this collection of similar stories. Folks, if you are not familiar with a number that is calling you, don't answer. First look at the various online sites that catalog reverse-numbers.

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Nov 25, 2013 #747640

Received fax call today from Seattle. Dialed number back, got operator for Convergent Outsourcing. I asked why they had called, and gave the number they had dialed, asked the to take my number off their list, and why they were calling. They said they had not called.

Getting a lot of call from all over the country, at all hours, with no one on the other end, Help!

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Nov 02, 2013 #736769

They called me i just hang up...

1 1 Reply

Oct 29, 2013 #734672

10/29/2013 I recieved a call from them today wanting me to verify my address and ssn I said I've never dealt with yall so how would you get my information she stated that she could not give me any information so I declined my info then she hung up on me lol like thats kinda unprofessional dont you think I'm not ***.

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Oct 16, 2013 #729873 Seattle, Washington, United States

10.16.13- got 3 calls from the 855-344-7844 today- I called back from a different phone line and got a recording without a business name, but to hold on. I am then connected with a person saying "thank you for calling Convergent Outsourcing". I asked what type of business this was, he asks what phone number did I get the call on, I asked again what type of business this was and he said its regarding "personal matters". I inquired what type of personal matters, medical, mortgages, etc? He re-claims personal matters, I retort with "or are you a scammer and shall I report this number to the FBI and BBB? He quipped back "go ahead' and hung up!!!

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Aug 22, 2013 #704829 New Bremen, Ohio, United States

Got call from Convergence Outsourcing today. Asking for ______. I told them that, "___ wasn't here and asked if I could take a message" They said it was a personal business matter and said for that person to call back the same number they called me from.

The phone Number is: 919.594.6303

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Aug 16, 2013 #700828

I called convergent to find out where the so-called debt was from. phone number I called was 866-291-6364. The automated system asked if I was (my name). My first clue should have been that they used my married last name, which I haven't used in years. Then they asked for the last four of my social and I stupidly typed it in. My second clue: the amount that said I owed was different than the amount in the letter. I pushed the button to talk to a real person and was disconnected. I went to the website and copied the address and did a satellite google search which took me to a parking lot. Now I feel dumb and hope that sharing the last four of my social doesn't get me into trouble???

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Jul 31, 2013 #691046

I just received a call from 855-344-7844 telling me they were from Convergence Outsourcing. First call I answered but hung up when the automated voice came on the line asking for me. I called right back and a woman answered. Of course she wouldn't tell me why they called without my info. I refused to answer and asked if this was a sales call. She said she wouldn't give me anymore information then told me to call back when I was willing to do so. I googled and found this forum. Thank goodness I checked. Thank you all for posting. I'm going to post this scam on my facebook page and urge you all to do the same to protect your friends and family

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