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Contact EQ Bank Customer Service

How to Reach a Person at EQ Bank

Verified Contact Information

Toll-Free Number:

  • 1-844-437-2265
    USA
Call Now
Send Message

Customer Service:

  • 1-888-334-3313
    Mortgage Assistance
  • 1-866-940-1201
    Western Canada
  • 1-866-407-5859
  • +1 416 551 3449
    Canada

Legal:

  • 1-866-407-0004
    Privacy Inquiries
  • +1 416 515 7000
    Privacy Inquiries

Customer Service:

customerservice@eqbank.ca
contact@eqbank.ca
dro-brd@eqbank.ca
Dispute Resolution Requests
estates@eqbank.ca
Estate Assistance
renewals@eqbank.ca
Mortgage Assistance
complaints@eqbank.ca

Accessibility:

accessibilitymatters@eqbank.ca

Legal:

cpo@eqbank.ca
Privacy Inquiries

How to Contact EQ Bank?

If you have questions, inquiries, or other matters that require immediate discussion and resolution, contact one of the EQ Bank customer service teams at the following phone number: 1-844-437-2265. This toll-free line is valid within North America. If you are outside this part of the earth, dial +1-416-551-3449. Are you unable to call and talk with the manager by voice? Send a fax to 1-866-407-5859 (within North America) or 1-416-515-7001 (outside North America). All mentioned EQ Bank contacts fit to receive assistance with mortgage, business or personal account, or other financial matters.

For non-urgent inquiries, contact the EQ Bank team via the following email: contact@eqbank.ca. This address fits general matters and customer support inquiries. If you have accessibility problems, report them to accessibilitymatters@eqbank.ca with a detailed explanation of the nature of the issues and what part of the company website is inaccessible. Ensure your email includes all relevant information for a quicker resolution.

The EQ Bank head office address is EQ Bank 30 St. Clair Avenue West, Suite 700, Toronto, ON M4V 3A1, Canada. This is where the financial organization handles its administrative operations. You can send any official letters or documents to the EQ Bank headquarters at the mentioned address.

The EQ Bank customer service team operates by phone 7 days a week during the following business hours: from 8 a.m. to midnight Eastern Time. Remember, that during peak hours, you may need a little more time to get in touch with the EQ Bank customer service manager. So, we recommend calling after the start of the workday or in the afternoon. Regarding the company’s Chatbot, it is available 24/7 to provide quick, common answers.

For real-time support in writing, click on the EQ Bank chat icon in the lower-right corner. In the window that will open in front of you, enter your name and email address, and then click on the “Begin Chat” button. Such a way of communication is a fast and effective way to resolve straightforward issues or general inquiries.

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Contact Information

EQ Bank Website:

EQ Bank Help Center:

Corporate Office Address:

EQ Bank
30 St. Clair Ave W Suite 700
Toronto, Ontario M4V 3A1
Canada

Other Info (opening hours):

Customer Service Hours:

Monday - Sunday: 8:00am - 12:00pm ET

More contact details

Fax:

+1(416) 515-7001

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