Epuffer Phone Numbers and Emails

Toll-Free Number:

  • (855) 378-3337

Customer Service:

  • (323) 500-4010
  • (305) 290-3925
  • (718) 374-6030
    New York

Epuffer Email:

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Contact Information

Epuffer Website:

Epuffer Help Center:

Corporate Office Address:

ePuffer Inc.
909 3rd Ave. Suite 1314
New York, New York 10150
United States

Other Info (opening hours):


Monday - Thursday: 10 AM - 6 PM EST

Friday: 10 AM - 4 PM EST ( Excluding Federal Holidays)

Mailing Address:

2348 80th St. 1st Floor,

Brooklyn, NY, 11214

More contact details


+1 (866) 464 3133

Epuffer Rating Based on 1 Review

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How Good is Epuffer's Customer Service?

Eberardo Lmo
Eberardo Lmo
Feels Satisfied | Aug 25, 2023

The representive made my experience very easy. Told me I had an acct I didn’t know I had and reset my password to make my experience even easier. I’m very satisfied with the outcome.

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Wenerei K
Wenerei K
Feels Disappointed | Mar 26, 2023

Still trying to contact them to find out why my order hasn’t moved for a week

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Summary of Epuffer Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epuffer?

Shipping and Delivery Question:

  • “My package hasn't moved for a week”
  • “Need to change shipping address on order”

Activation/ Cancellation Question:

  • “Cancel”

Product/ Service Question:

  • “E-cigars not working”

Other Question:

  • “Can't get hold of you to place an order”
  • “I can not get anyone to answer in New York & have been trying since 9:00 Texas time. I want to place a order now”
  • “Help sitting up”
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