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Contact Epuffer Customer Service

Epuffer Phone Numbers and Emails

Toll-Free Number:

  • (855) 378-3337
Call customer service

Customer Service:

  • (323) 500-4010
    California
  • (305) 290-3925
    Florida
  • (718) 374-6030
    New York

Epuffer Email:

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Privacy Inquiries
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Epuffer Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Epuffer is 8553783337. 64% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Monday, while the shortest are on Friday and Saturday.

  • Be prepared for the call as Epuffer may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Epuffer Website:

Epuffer Help Center:

Corporate Office Address:

ePuffer Inc.
909 3rd Ave. Suite 1314
New York, New York 10150
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 10 AM - 6 PM EST

Friday: 10 AM - 4 PM EST ( Excluding Federal Holidays)


Mailing Address:

2348 80th St. 1st Floor,

Brooklyn, NY, 11214

More contact details

Fax:

+1 (866) 464 3133

Epuffer Rating Based on 1 Review

Rating details

1.0
more details
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Value for money

Rating stats

Rating trend

How Good is Epuffer's Customer Service?

Eberardo Lmo
Eberardo Lmo
Feels Satisfied | Aug 25, 2023

The representive made my experience very easy. Told me I had an acct I didn’t know I had and reset my password to make my experience even easier. I’m very satisfied with the outcome.

Read full quote
Wenerei K
Wenerei K
Feels Disappointed | Mar 26, 2023

Still trying to contact them to find out why my order hasn’t moved for a week

Read full quote

Summary of Epuffer Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epuffer?

Request for Information Question:

  • “Need to place order”
  • “Can't get hold of you to place an order”
  • “Help sitting up”

Shipping and Delivery Question:

  • “My package hasn't moved for a week”
  • “Need to change shipping address on order”

Account Question:

  • “Difficulty logging in and ordering”

Activation/ Cancellation Question:

  • “Cancel”

Product/ Service Question:

  • “E-cigars not working”

Other Question:

  • “I can not get anyone to answer in New York & have been trying since 9:00 Texas time. I want to place a order now”

Compare Epuffer Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

SMOK
stars-rating-fill
1.6 out of 5
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