Contact Epoch com Customer Service
How to Reach a Person at Epoch com
Verified Contact Information
Toll-Free Number:
-
1-800-893-8871
Customer Service:
-
1-310-664-5810International
Epoch com Emails:
Accounting/ Billing
Legal
Epoch com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Epoch com Phone Number
1 (800) 893-8871
Average Hold Time
00:00:35
Average Calls duration
3 minutes
Most Popular Epoch com Email Address
billing@epoch.com
Epoch com Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Medium (41% reported full resolution)
Call Volume by Day
View full overview ›
Epoch com Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Epoch com Phone Number | 1 (800) 893-8871 |
| Average Hold Time | 00:00:35 |
| Average Calls duration | 3 minutes |
| Most Popular Epoch com Email Address | billing@epoch.com |
| Epoch com Live Agent Availability | 24% of callers successfully reach a real person |
| Issue Resolution Rate | Medium (41% reported full resolution) |
| Epoch com Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 81% phone, 19% email |
| Common Reasons for Contact | Activation/ cancellation, account, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Epoch com | Customer id or account number, email or first and last name |
Call Volume by Day
Contact Information
Epoch com Website:
Epoch com Help Center:
Corporate Office Address:
Epoch.com, LLC
P.O. Box 1172
10 E. Pearl Avenue, Suite 200
Jackson,
Wyoming
83001
United States
Summary of Epoch com Customer Service Calls
127
TOTAL
CALLS
CALLS
03:11
AVG CALL
DURATION
DURATION
41%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Epoch com?
Payments and Charges Question:
- “Billing”
- “I was charged 119 Canadian dollars for a purchase that was thought and represented as 6.95 or close to on the site vrbgay.com”
- “About payment”
Activation/ Cancellation Question:
- “Cancel”
- “Cancelation of subscription”
- “Cancel my subscription”
Account Question:
- “Subscription”
- “Could not log on”
- “Faphouse.com membership issues”
Product/ Service Question:
- “Accidental purchase”
- “Paper has failed to arrive again vie usps”
- “Defected order received”
Request for Information Question:
- “Discuss charges”
- “Question about payment”
- “Information account”
Refund Question:
- “Refund”
Shipping and Delivery Question:
- “No delivery of thecpaper this week”
- “Have not received the paper”
Website/ Application Question:
- “I signed up for the adult site cum4k and it won't let me in”
- “Ordered site on the 14th was charged $199 for a lifetime then I got another charge for $1.95 and on the 15th I got a charge for 24.95 I did not agree to any charge except for the lifetime membership and definitely no recurring charges. Please remove”
Cards Question:
- “Someone used my card”
Other Question:
- “I've been ripped off”
- “Ripped off”
- “Intake”
Compare Epoch com Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Epoch com