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Contact Epiphone Customer Service

Epiphone Phone Numbers and Emails

Toll-Free Number:

  • (800) 444-2766
Call customer service
Send Message

Customer Service:

  • (615) 871-4500
    Worldwide

Epiphone Emails:

Customer Service
Fundraising/ Donations
Donation Inquiries, General/Parntership Inquiries
Legal
Technical Support
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Epiphone Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    62% phone 38% email
  • The best phone number to call Epiphone is 8004442766. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Monday and Sunday. The average call time is 1 minute.

  • The best email to contact Epiphone is service@gibson.com. 80% of customers use this email address to address their issues and concerns.

How to Contact Epiphone?

Most Popular Number:

(800) 444-2766

Another way for customers to contact Epiphone customer care is through its toll-free number, 1-800-444-2766. This number can be used for all inquiries on instruments or product support, as well as general questions. Customer contact outside the USA can go through another Epiphone phone number, 1-615-871-4500, for international support with Epiphone products.

All Epiphone customer support inquiries regarding products can be sent to the main support email service@gibson.com. Fundraisers and those related to donations must take note of the specific contacts at the Epiphone email donation.request@gibson.com for inquiries regarding donations. Likewise, general partnership-related questions can be sent to gibsongives@gibson.com.
Any legal affairs may be communicated to legal.dept@gibson.com. Moreover, technical assistance can be sought by emailing webmaster@gibson.com to obtain assistance regarding the website. Customers can be assured of a speedy connection to the concerned department through these Epiphone email addresses.

The address of the Epiphone headquarters is Gibson Brands, Inc., 209 10th Ave. S., Suite 460, Nashville, Tennessee 37203, United States. Visiting customers have to book an appointment to access the corporate office. It is also possible to write to the above address to correspond on official matters or for product queries.

One option for customers is to resolve issues online at the Epiphone website. For this, scroll down to the Customer Service page. It consists of several sections intended to help customers, whether trying out a newly arrived product or needing help with an old Epiphone instrument. Customers may register their product for faster service and warranty coverage, as well as gain access to Gibson Inc. Warranty Information detailing coverage for those types of products under brands such as Epiphone, Gibson, Kramer, Maestro, MESA/Boogie, and KRK.
Contacting Epiphone customer service can also be undertaken through the website's Contact Support section. Here, a customer may fill out a contact form to submit a query.

PissedConsumer Club

Contact Information

Epiphone Website:

Epiphone Help Center:

Corporate Office Address:

Gibson Brands, Inc.
209 10th Ave. S., Suite 460
Nashville, Tennessee 37203
United States

Epiphone Rating Based on 1 Review

Rating details

5.0
more details
Price Affordability
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Warranty

Rating stats

Rating trend

Summary of Epiphone Customer Service Calls

8 TOTAL
CALLS
01:17 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epiphone?

Product/ Service Question:

  • “Product info”

Other Question:

  • “To obtain a needed part for a guitar”
  • “Jai besoin d'un picope pour une guitare epiphone j200”
  • “Sa me prendrais un picupe pour un epiphone j200”

Compare Epiphone Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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