Albuquerque, New Mexico
0 comments
100% full Not resolved

Buyer beware!!Read the return policy closely!!

We ordered a football helmet for our grandson for Christmas in November. Measured his head, per their instructions, and ordered per Epic Sports' sizing chart. The helmet was too small so I called to exchange the helmet Monday after Christmas and since we ordered it November 13, received it November 24, they would not accept the return due to their "strict 30-day return policy" (their words) from the order date.

So be sure you have plenty of time from order date (not including shipping days which may be from out of country) to gift and return before 30 days is up!PS - their customer service is very uncaring and blunt!

Review about: Youth Football Helmet.

Review #575852 is a subjective opinion of a user.

Reason of Review / Monetary Loss Ordered for Christmas gift, too small though measured and ordered size per Epic Sports' sizing chart. Won't accept exchange due to "strict 30-day return policy". / $57
Preferred solution Exchange for larger helmet plus they pay return shipping.

Had an Experience with EPIC Sports?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"Ruined my new kitchen floor! The simply fit exercise board has ruined my new kitchen flooring in 2 places! Beyond devastated!! They point out that it can be used on..." Read more
"Sugar Mountain Ski resort did not warn us of hazardous conditions on the slope resulting in injury and destroyed clothing items. On Monday, 12/26/16 Garrett Ward and I went to..." Read more
"Well Im 225 pounds and bought this board 6 or 7 months ago, and the thing broke in half..." Read more
"I have had 2 UP2 trackers in less than 1 year.When the band tore, the company..." Read more
"My wife found a "brown plant looking residue" inside the Kirkland Water Bottle. This is very disturbing to find since she is 9 months pregnant about to give birth to..." Read more
"From their tracking site, "Delivery could not be completed - Additional information required". I have the same address I've had for 7 years. I order vitamins online every month to..." Read more
"Completely incompetent and I unknowledgeable staff. I hired this company to replace a spring that had broken. I decided to buy a new Lift Master belt driven door opener as..." Read more
"I ordered a Wacom Bamboo medium CTL-671 for RM405 from seller 77mobile. A Wacom Bamboo SMALL worth RM 250 arrived. I sent it back and asked for refund. I need..." Read more