Skip to content
Write review For Business
  • Login

Contact Epic Pass Customer Service

Epic Pass Phone Numbers and Emails

Toll-Free Number:

  • (866) 684-5604
    Privacy Inquiries
Call customer service
Send Message

Customer Service:

  • (970) 754-0005
    US Resort or Multi-Resort Access
  • +1 604 967 8950
    Whistler Blackcomb Access

Epic Pass Emails:

Legal
Privacy Inquiries, Privacy Inquiries
Sales/ Reservations
Season Pass
Is this your business?

How to Contact Epic Pass Customer Service?

Most Popular Number:

(866) 684-5604
Privacy Inquiries
author avatar
PissedConsumer Reporter

Epic Pass provides different contacts, each of which is for solving certain issues. If you need to get US resort or multi-resort access, call 970-754-0005. This line is available 7 days a week from 8 a.m. to 5 p.m. Mountain Time Zone. Are you interested in Whistler Backcomb access? Dial the following Epic Pass phone number: 604-967-8950. If you are an international guest, the company contact, +1 (970) 754-0005, is the line where you can ask all questions about the resort. For more details regarding the Privacy Policy, apply to the specialist at 1-866-684-5604.

Epic Pass is located at the following address: 390 Interlocken Crescent Broomfield, Colorado 80021. If you have Privacy Policy-related questions, send a letter with them to The Vail Corporation dba Vail Resorts Management Company Attn: Privacy 390 Interlocken Crescent, Suite 1000 Broomfield, CO 80026, Whistler or Blackcomb Mountains Attn: Privacy 4545 Blackcomb Way, Whistler, B.C. V8E 0X9 Canada or Perisher Blue Pty Limited Attn: Privacy PO Box 42, Perisher Valley, NSW 2624 Australia.

First, go to the Epic Pass official website. For it, click on its hyperlink in the “Contact Information” block. If you prefer communication with a real person by phone, scroll down the page, follow “Contact Us”, and click on one of the Epic Pass telephone numbers you need. Do you like a written way of communication more? Click on the “Support” orange button in the lower right corner and an online chat window will open in front of you. Enter your message in a field specially designed for this purpose.

If you use the Epic Pass app and want to get in touch with the customer support team right from your mobile gadget, click on “Support”. It is available at the bottom of the main screen. Don’t have this app yet but want to enjoy all its benefits, including contacting the support team? Download it on your phone on the App Store or Google Play page by clicking on the appropriate icon on the “My Epic App” page.

Epic Pass Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Epic Pass is 8666845604. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday and Tuesday, while the shortest are on Friday and Monday.

  • People call Epic Pass mainly because of activation/ cancellation, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Epic Pass Website:

Epic Pass Help Center:

Corporate Office Address:

Vail Resorts Management Company
390 Interlocken Crescent
Broomfield, Colorado 80021
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 8:00am - 5:00pm (MT)

More contact details

Epic Pass Rating Based on 3 Reviews

Rating details

2.6
more details
Customer service
Value for money
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Epic Pass Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epic Pass?

Product/ Service Question:

  • “Access for ski resort”

Account Question:

  • “Need to edit profile”

Activation/ Cancellation Question:

  • “Is my renewal active or not”

Payments and Charges Question:

  • “Billing mistake”

Other Question:

  • “Add days”
  • “Upgrade pass”
  • “Passes haven't been received”

Compare Epic Pass Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Epic Pass? What happened? What can we help you with?
Submit review Don't show this popup