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Contact EPB Customer Service

EPB Phone Numbers and Emails

Customer Service Number:

  • (423) 648-1372
Call customer service

Media:

  • (423) 648-4641
    Advertising Inquiries
  • (423) 648-1214
    Brand identities
  • (423) 648-1600

EPB Emails:

Media
Advertising Inquiries, Brand identities
Send Message
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EPB Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call EPB is 4236481372. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Monday and Wednesday. The average call time is 2 minutes.

  • Be prepared for the call as EPB may ask you for the following information to identify you as a customer: address or zip code.

View full overview ›

How to Contact EPB?

Most Popular Number:

(423) 648-1372
Total calls: 29 Issues resolved: 2 Last call: Oct 28, 2025

EPB customer service extends multiple ways to ensure customers enjoy a hassle-free experience. The professionals of EPB answer a wide range of needs to ensure customer satisfaction and provide them with quick assistance services over calls. The EPB Customer Service Number, 1-423-648-1372, is active 24/7 and caters to all their concerns via phone calls. You can call the EPB customer service hours to get your queries rectified. In case of advertising queries, call EPB phone number 1-423- 648-1214. For those who wish to seek advice on matters related to brand identities, call EPB at 1-423- 648-1600.

EPB always takes one step ahead to provide guaranteed help to its customers. Thus providing 24-hour customer support. EPB customer support can be accessed by its customers at any time of the day via calls and chats. Their services are served 24/7 to clients by regularly answering them on their EPB 24-hour number. EPB also allows its customers to visit the EPB office and get their queries solved. You can visit the EPB address on weekdays and Saturdays. The time to call the EPB office from Monday to Friday is between 7:30 AM to 6:00 PM. On Saturdays, EPB help is available from 9:00 AM to 1:00 PM.

Currently, no public emails are available to contact EPB support via email. But there are other ways through which you can contact EPB. To get technical support from EPB, visit their website. There, you will get an option to fill out the request form available on their website. In that form, click on support and then on “email.” A request form will automatically emerge on a new page, asking you to fill in the necessary details about your problems. Fill out all the queries about your order here and submit the form. Once you submit it, the professionals at EPB will review it and get back to you in the minimum time possible.

PissedConsumer Club

Contact Information

EPB Website:

EPB Help Center:

Corporate Office Address:

10 West M.L. King Blvd
Chattanooga, Tennessee 37402
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30am - 6:00pm

Saturday: 9:00am - 1:00pm


Locations:

Brainerd Branch

830 Eastgate Loop

Chattanooga, TN 37421

Hixson Branch

2124 Northpoint Blvd

Chattanooga, TN 37343

More contact details

EPB Rating Based on 1 Review

Rating details

5.0
more details
Product or Service Quality
Advertised vs Delivered
Reliability
Diversity of Products or Services

Rating stats

Rating trend

Summary of EPB Customer Service Calls

29 TOTAL
CALLS
02:16 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call EPB?

Product/ Service Question:

  • “To disconnect service”
  • “Outage”
  • “Power pole damage”

Payments and Charges Question:

  • “Double charge”
  • “Set up payments”
  • “Set up payment”

Staff Question:

  • “New service”

Other Question:

  • “Lost remote”
  • “Get power turned on”
  • “To reset my cable tv”

Compare EPB Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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