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Contact EPB Customer Service

How to Reach a Person at EPB

Verified Contact Information

Customer Service Number:

  • 1-423-648-1372
Call Now
Send Message

Media:

  • 1-423-648-4641
    Advertising Inquiries
  • 1-423-648-1214
    Brand identities
  • 1-423-648-1600

Media:

jparham@viamediatv.com
Advertising Inquiries
johnsonbm@epb.net
Brand identities
mediarelations@epb.net

EPB Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular EPB Phone Number
1 (423) 648-1372
Average Hold Time
00:01:17
Average Calls duration
10 minutes
Most Popular EPB Email Address
mediarelations@epb.net
EPB Live Agent Availability
50% of callers successfully reach a real person
Issue Resolution Rate
Low (22% reported full resolution)
View full overview

How to Contact EPB?

EPB customer service extends multiple ways to ensure customers enjoy a hassle-free experience. The professionals of EPB answer a wide range of needs to ensure customer satisfaction and provide them with quick assistance services over calls. The EPB Customer Service Number, 1-423-648-1372, is active 24/7 and caters to all their concerns via phone calls. You can call the EPB customer service hours to get your queries rectified. In case of advertising queries, call EPB phone number 1-423- 648-1214. For those who wish to seek advice on matters related to brand identities, call EPB at 1-423-648-1600.

EPB always takes one step ahead to provide guaranteed help to its customers. Thus providing 24-hour customer support. EPB customer support can be accessed by its customers at any time of the day via calls and chats. Their services are served 24/7 to clients by regularly answering them on their EPB 24-hour number. EPB also allows its customers to visit the EPB office and get their queries solved. You can visit the EPB address on weekdays and Saturdays. The time to call the EPB office from Monday to Friday is between 7:30 AM to 6:00 PM. On Saturdays, EPB help is available from 9:00 AM to 1:00 PM.

Currently, no public emails are available to contact EPB support via email. But there are other ways through which you can contact EPB. To get technical support from EPB, visit their website. There, you will get an option to fill out the request form available on their website. In that form, click on support and then on “email.” A request form will automatically emerge on a new page, asking you to fill in the necessary details about your problems. Fill out all the queries about your order here and submit the form. Once you submit it, the professionals at EPB will review it and get back to you in the minimum time possible.

PissedConsumer Club

Contact Information

EPB Website:

EPB Help Center:

Corporate Office Address:

10 West M.L. King Blvd
Chattanooga, Tennessee 37402
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30am - 6:00pm

Saturday: 9:00am - 1:00pm


Locations:

Brainerd Branch

830 Eastgate Loop

Chattanooga, TN 37421

Hixson Branch

2124 Northpoint Blvd

Chattanooga, TN 37343

More contact details

Why Customers Call EPB?

Top Reasons of Customers Calls

  • Product/ Service 50%
  • Payments and Charges 32%
  • Customer Inquiries & Issues 11%
  • Staff 4%
  • Streaming Services 4%

Product/ Service

50%
  • "My tv remote is broken. Where can I get a new one"
  • "Server not recognizing my emails"
  • "Internet"

Payments and Charges

32%
  • "Can't pay bill"
  • "Double charge"
  • "Set up payments"

Customer Inquiries & Issues

11%
  • "Preguntas"
  • "Lost remote"
  • "Get power turned on"

Staff

4%
  • "New service"

Streaming Services

4%
  • "To reset my cable tv"

Compare EPB Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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