Skip to content

Contact enTouch Wireless Customer Service

How to Reach a Person at enTouch Wireless

Verified Contact Information

Toll-Free Number:

  • 1-866-488-8719
Call Now

Customer Service:

support@entouchwireless.com
info@entouchwireless.com
Send Message

enTouch Wireless Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular enTouch Wireless Phone Number
1 (866) 488-8719
Average Hold Time
00:01:14
Average Calls duration
2 minutes
Most Popular enTouch Wireless Email Address
support@entouchwireless.com
enTouch Wireless Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
View full overview

How to Contact enTouch Wireless?

enTouch Wireless phone number for contacting the support team is 866-488-8719. Contact the support team via phone to speak to a live customer care representative and get information about the phone assortment, available plans, payment issues, and more. The best day to call enTouch Wireless customer service is Friday as the volume of calls on this day is quite low.

enTouch Wireless email address for consumer assistance is support@entouchwireless.com. As an alternative, you can also submit an inquiry via enTouch Wireless website.
To get more information about the company and address general inquiries, send a message to info@entouchwireless.com.

The company is headquartered in Dallas. enTouch Wireless address for the head office is 2711 LBJ Fwy, Suite 1065, Dallas, Texas 75234, United States. Customers who need to contact the company via regular mail can send their correspondence to 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234.

enTouch Wireless customer support representatives are available Monday through Friday from 10 am to 10 pm CST. However, the holiday season may affect availability and response time, so make sure to contact the support team in advance to get updates on the possible change in enTouch Wireless hours.

Currently, customers cannot contact enTouch Wireless customer support team via live chat. However, you can easily submit an inquiry via enTouch Wireless website. To send a message, you need to click the “Support” button in the upper right corner of the page and select the “Contact” option. After that, fill out the form by providing the required information. After the message is submitted, one of the customer service agents will get in touch with you to help.

PissedConsumer Club

Contact Information

enTouch Wireless Website:

enTouch Wireless Help Center:

Corporate Office Address:

enTouch Wireless
2711 LBJ Fwy, Suite 1065
Dallas, Texas 75234
United States

Other Info (opening hours):

Customer Support Hours:

Monday – Friday: 10:00am – 10:00pm CT


Mailing Address:

3030 LBJ Freeway, Suite 1320,

Dallas, TX 75234

More contact details

Why Customers Call enTouch Wireless?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 46%
  • Staff 30%
  • Product/ Service 7%
  • Cards 4%
  • Activation/ Cancellation 2%
  • Shipping and Delivery 2%
  • Payments and Charges 2%
  • Account 2%
  • Employment 2%
  • Request for Information 2%

Customer Inquiries & Issues

46%
  • "It's almost impossible to use buttons not respondiing"
  • "preguntar si puedo activar mi linea en sim virtual"
  • "Need phone"

Staff

30%
  • "No service suppose good till november"
  • "Get free service and cell phone"
  • "Phone service"

Product/ Service

7%
  • "Disconnect from 213.917-****"
  • "My phone isn't working properly and the side buttons don't work volume and power,"
  • "Why my calls going voicemail i just use my phone on April 1 before i had my lung surgery i need my phone working cause im home now no phone working."

Cards

4%
  • "Somebody Stole my Sim card"
  • "Lost my claim card"

Activation/ Cancellation

2%
  • "Cant activate my sim"

Shipping and Delivery

2%
  • "Tracking item"

Payments and Charges

2%
  • "Because I paid for internet and it's still not on my phone"

Account

2%
  • "I need info on my account plus my phone number."

Employment

2%
  • "Employment"

Request for Information

2%
  • "About my application"

Compare enTouch Wireless Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

obamaphone
obamaphone Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about enTouch Wireless? What happened? What can we help you with?
Submit review Don't show this popup