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Contact enTouch Wireless Customer Service

enTouch Wireless Phone Numbers and Emails

Toll-Free Number:

  • (866) 488-8719
Call customer service
Send Message

enTouch Wireless Emails:

Customer Service
info@entouchwireless.com
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How to Contact enTouch Wireless?

Most Popular Number:

(866) 488-8719
Total calls: 25 Last call: Jan 30, 2025
author avatar
PissedConsumer Reporter

enTouch Wireless phone number for contacting the support team is 866-488-8719. Contact the support team via phone to speak to a live customer care representative and get information about the phone assortment, available plans, payment issues, and more. The best day to call enTouch Wireless customer service is Friday as the volume of calls on this day is quite low.

enTouch Wireless email address for consumer assistance is support@entouchwireless.com. As an alternative, you can also submit an inquiry via enTouch Wireless website.
To get more information about the company and address general inquiries, send a message to info@entouchwireless.com.

The company is headquartered in Dallas. enTouch Wireless address for the head office is 2711 LBJ Fwy, Suite 1065, Dallas, Texas 75234, United States. Customers who need to contact the company via regular mail can send their correspondence to 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234.

enTouch Wireless customer support representatives are available Monday through Friday from 10 am to 10 pm CST. However, the holiday season may affect availability and response time, so make sure to contact the support team in advance to get updates on the possible change in enTouch Wireless hours.

Currently, customers cannot contact enTouch Wireless customer support team via live chat. However, you can easily submit an inquiry via enTouch Wireless website. To send a message, you need to click the “Support” button in the upper right corner of the page and select the “Contact” option. After that, fill out the form by providing the required information. After the message is submitted, one of the customer service agents will get in touch with you to help.

enTouch Wireless Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • enTouch Wireless Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call enTouch Wireless is 8664888719.

  • The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 1 minute.

  • People call enTouch Wireless mainly because of staff, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

enTouch Wireless Website:

enTouch Wireless Help Center:

Corporate Office Address:

enTouch Wireless
2711 LBJ Fwy, Suite 1065
Dallas, Texas 75234
United States

Other Info (opening hours):

Customer Support Hours:

Monday – Friday: 10:00am – 10:00pm CT


Mailing Address:

3030 LBJ Freeway, Suite 1320,

Dallas, TX 75234

More contact details

enTouch Wireless Rating Based on 5 Reviews

Rating details

2.0
more details
Customer service
Diversity of Products or Services
Website
Product or Service Quality

Rating stats

Rating trend

Summary of enTouch Wireless Customer Service Calls

25 TOTAL
CALLS
00:42 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call enTouch Wireless?

Staff Question:

  • “Service got cancelled today”
  • “Put service on my phone”
  • “Why was my lifeline service disconnected”

Shipping and Delivery Question:

  • “Tracking item”

Payments and Charges Question:

  • “Because I paid for internet and it's still not on my phone”

Activation/ Cancellation Question:

  • “Cant activate my sim”

Other Question:

  • “No data and I got unlimited”
  • “No minutes on phone”
  • “I just payed and my phone won't let me make calls”

Compare enTouch Wireless Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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