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Contact ENMAX Customer Service

ENMAX Phone Numbers and Emails

Toll-Free Number:

  • (877) 571-7111
Call customer service
Send Message

Customer Service:

  • +1 403 514 3355

Business Customer Service:

  • (866) 331-2199
    Accounts that begin with a “A”:
  • +1 403 514 2199
    Accounts that begin with a “A”

Emergency:

  • +1 403 245 7222

Media:

  • +1 403 689 6150

Power Outages:

  • +1 403 514 6100

Tree Trimming:

  • +1 403 514 3459

ENMAX Emails:

Business Customer Service
Customer Service
General Info
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How to Contact ENMAX?

Most Popular Number:

(877) 571-7111
author avatar
PissedConsumer Reporter

The ENMAX customer service team phone numbers are 310-2010 and 1-877-571-7111 (outside of Alberta). It is designed to provide detailed information about the electricity services, products, and solutions, as well as to help resolve issues with your account, ask general questions about the company, etc. If you're faced with a power outage or other trouble in Calgary, immediately call 403-514-6100. See a power line down near your house or in another place in the city? Report it at 9-1-1. The rest of the ENMAX contacts are available on the “Contact us” page of the company’s website.

To contact the ENMAX customer service manager in writing, send a letter to the following email: commercialdevelopment@enmax.com. Use this address for general matters related to the electricity services. For meter-related inquiries, send your concerns to meters@enmax.com. Need commercial account support? Ask for help at business@enmax.com. Don’t hurry to send an email until you ensure all the necessary details, such as your name, account number, and a clear description of your issue, are included in the body of the letter. This will help the company manager better understand your matter and provide you with quick and meaningful answers.

The ENMAX headquarters is located in Canada at the following address: 141 50 Avenue S.E., Calgary, Alberta T2G 4S7. This is the central place, where all key business processes are managed. If you have official letters, documents, or other corporate-related correspondence that can be accepted in person only, send it to the mentioned address.

ENMAX hours are different. They vary depending on the specific department. The general customer support team is available by phone and an online chat Monday through Friday from 8 a.m. to 8 p.m. MST and from 8 a.m. to 4:30 p.m. MST on Saturday. Commercial account support is provided on weekdays from 8 a.m. to 4 p.m. MST. To find out the schedule of the rest lines, visit the “Contact us” page of the ENMAX website and open the block you are interested in by clicking on “+”.

ENMAX Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    60% phone 40% email
  • The best phone number to call ENMAX is 14035143355. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday and Wednesday, while the shortest are on Friday and Tuesday.

  • People call ENMAX mainly because of , shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

ENMAX Website:

ENMAX Help Center:

Corporate Office Address:

ENMAX
141 50 Ave SE
Calgary, Alberta T2G 4S7
Canada

Summary of ENMAX Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ENMAX?

Payments and Charges Question:

  • “Prepade a electricity and gas bill”
  • “I paid Enmax using my debit I don't no if it go tru”

Shipping and Delivery Question:

  • “Didn't get bill”

Other Question:

  • “Looking to switch my provider”
  • “My electricity got cut”

Ask a First Question About ENMAX

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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