Contact ENMAX Customer Service

To contact the ENMAX customer service manager in writing, send a letter to the following email: commercialdevelopment@enmax.com. Use this address for general matters related to the electricity services. For meter-related inquiries, send your concerns to meters@enmax.com. Need commercial account support? Ask for help at business@enmax.com. Don’t hurry to send an email until you ensure all the necessary details, such as your name, account number, and a clear description of your issue, are included in the body of the letter. This will help the company manager better understand your matter and provide you with quick and meaningful answers.

The ENMAX headquarters is located in Canada at the following address: 141 50 Avenue S.E., Calgary, Alberta T2G 4S7. This is the central place, where all key business processes are managed. If you have official letters, documents, or other corporate-related correspondence that can be accepted in person only, send it to the mentioned address.

ENMAX hours are different. They vary depending on the specific department. The general customer support team is available by phone and an online chat Monday through Friday from 8 a.m. to 8 p.m. MST and from 8 a.m. to 4:30 p.m. MST on Saturday. Commercial account support is provided on weekdays from 8 a.m. to 4 p.m. MST. To find out the schedule of the rest lines, visit the “Contact us” page of the ENMAX website and open the block you are interested in by clicking on “+”.