Skip to content

Contact ENMAX Customer Service

How to Reach a Person at ENMAX

Verified Contact Information

Toll-Free Number:

  • 1-877-571-7111
Call Now
Send Message

Customer Service:

  • +1 403 514 6100
    Power Outages
  • +1 403 514 3459
    Tree Trimming
  • +1 403 514 3355
  • +1 310 2010

Emergency/ Hotline:

  • +1 403 245 7222

Business Customer Service:

  • 1-866-331-2199
    Accounts that begin with a “A”:
  • +1 403 514 2199
    Accounts that begin with a “A”

Media:

  • +1 403 689 6150

Business Customer Service:

business@enmax.com

Customer Service:

meters@enmax.com
Meter Reading
commercialdevelopment@enmax.com
smallbusiness@enmax.com
treetrimming@enmax.com

General Info:

info@albertaonecall.com

ENMAX Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ENMAX Phone Number
+1 403 514 3355
Most Popular ENMAX Email Address
commercialdevelopment@enmax.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
69% phone, 31% email
Common Reasons for Contact
Staff, shipping and delivery
View full overview

How to Contact ENMAX?

Most Popular Number:

(877) 571-7111

The ENMAX customer service team phone numbers are 310-2010 and 1-877-571-7111 (outside of Alberta). It is designed to provide detailed information about the electricity services, products, and solutions, as well as to help resolve issues with your account, ask general questions about the company, etc. If you're faced with a power outage or other trouble in Calgary, immediately call 403-514-6100. See a power line down near your house or in another place in the city? Report it at 9-1-1. The rest of the ENMAX contacts are available on the “Contact us” page of the company’s website.

To contact the ENMAX customer service manager in writing, send a letter to the following email: commercialdevelopment@enmax.com. Use this address for general matters related to the electricity services. For meter-related inquiries, send your concerns to meters@enmax.com. Need commercial account support? Ask for help at business@enmax.com. Don’t hurry to send an email until you ensure all the necessary details, such as your name, account number, and a clear description of your issue, are included in the body of the letter. This will help the company manager better understand your matter and provide you with quick and meaningful answers.

The ENMAX headquarters is located in Canada at the following address: 141 50 Avenue S.E., Calgary, Alberta T2G 4S7. This is the central place, where all key business processes are managed. If you have official letters, documents, or other corporate-related correspondence that can be accepted in person only, send it to the mentioned address.

ENMAX hours are different. They vary depending on the specific department. The general customer support team is available by phone and an online chat Monday through Friday from 8 a.m. to 8 p.m. MST and from 8 a.m. to 4:30 p.m. MST on Saturday. Commercial account support is provided on weekdays from 8 a.m. to 4 p.m. MST. To find out the schedule of the rest lines, visit the “Contact us” page of the ENMAX website and open the block you are interested in by clicking on “+”.

PissedConsumer Club

Contact Information

ENMAX Website:

ENMAX Help Center:

Corporate Office Address:

ENMAX
141 50 Ave SE
Calgary, Alberta T2G 4S7
Canada

Summary of ENMAX Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ENMAX?

Payments and Charges Question:

  • “Prepade a electricity and gas bill”
  • “I paid Enmax using my debit I don't no if it go tru”

Staff Question:

  • “Start up new service”

Shipping and Delivery Question:

  • “Didn't get bill”

Other Question:

  • “Need a quote”
  • “Looking to switch my provider”
  • “My electricity got cut”

Compare ENMAX Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about ENMAX? What happened? What can we help you with?
Submit review Don't show this popup