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Contact ENERGY STAR Customer Service

ENERGY STAR Phone Numbers and Emails

Toll-Free Number:

  • (888) 782-7937
Call customer service
Send Message

ENERGY STAR Emails:

Media
Press Inquiries, Report Logo Misuse
awards@energystar.gov
Award Winner Communications
estar_verification_and_testing@ee.doe.gov
Products
Is this your business?

ENERGY STAR Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call ENERGY STAR is 8887827937.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 15 seconds.

  • People call ENERGY STAR mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

ENERGY STAR Website:

ENERGY STAR Help Center:

Corporate Office Address:

ENERGY STAR
1200 Pennsylvania Ave., NW Room 6202J
Washington, District Of Columbia 20460
United States

ENERGY STAR Rating Based on 5 Reviews

Rating details

1.3
more details
Website
Customer service
Price Affordability
Scholarship, Grants and Programs

Rating stats

Rating trend

Summary of ENERGY STAR Customer Service Calls

113 TOTAL
CALLS
00:36 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ENERGY STAR?

Product/ Service Question:

  • “My washer broke down”
  • “Warranty”
  • “Brand new dryer stopped working after a little over a month”

Payments and Charges Question:

  • “Rebate”
  • “Find rebates on sub zero refrigerator”
  • “Rebates”

Request for Information Question:

  • “Incomplete response by email”
  • “Looking for an ac front panel”
  • “I need a tech to come check on our oven”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Application forrebate”

Activation/ Cancellation Question:

  • “Canceling appointment.”

Other Question:

  • “Short circuit outside outlet water heater”
  • “Maintenance issues”
  • “Water maintenance”

Compare ENERGY STAR Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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