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Contact ENERGY STAR Customer Service

ENERGY STAR Phone Numbers and Emails

Toll-Free Number:

  • (888) 782-7937
Call customer service
Send Message

ENERGY STAR Emails:

Media
Press Inquiries, Report Logo Misuse
awards@energystar.gov
Award Winner Communications
estar_verification_and_testing@ee.doe.gov
Products
Is this your business?

ENERGY STAR Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • ENERGY STAR Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call ENERGY STAR is 8887827937.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 29 seconds.

  • People call ENERGY STAR mainly because of product/ service, request for information, payments and charges.

View full overview ›

How to Contact ENERGY STAR?

Most Popular Number:

(888) 782-7937
Total calls: 104 Issues resolved: 2 Last call: Feb 6, 2026

The ENERGY STAR customer service phone number is 888-782-7937. The telephone number is toll-free and exists to provide clients with direct assistance. Both new and regular clients can reach the company via the line to become aware of the types of energy-saving systems, usage, and connection. You can call the support number during business hours and speak to the customer care department. Representatives provide you with information during communication or send responses via messengers or other services.

The ENERGY STAR email is awards@energystar.gov. This is the inbox to communicate with the leading support department. This ENERGY STAR contact method grants you the opportunity to receive information about services, get files in attachments, and request technical details. The other email address can be used to discuss assembling services. You can send your questions to estar_verification_and_testing@ee.doe.gov. If you want to file the official documents to the company, use the mailing address 1200 Pennsylvania Ave., NW Room 6202J Washington, District Of Columbia 20460 United States. The company operates in different locations and states, but its key specialists can review your claims and complaints in the ENERGY STAR headquarters location.

ENERGY STAR hours are Monday through Friday from 9 a.m. to 7 p.m. EST. You can reach specialists during business hours or submit requests online 24/7. The schedule of the company can differ or be changed by the company. You can find news and information on amendments on the official website.

The ENERGY STAR site allows clients to review the service description and information. You can open the official platform to scroll down and view the main information about the type of products, buildings, and accessibility of services. Click the Contact Us tab at the bottom of the page to get access to the online contact form. You can submit it to send for the ENERGY STAR customer service consideration.

PissedConsumer Club

Contact Information

ENERGY STAR Website:

ENERGY STAR Help Center:

Corporate Office Address:

ENERGY STAR
1200 Pennsylvania Ave., NW Room 6202J
Washington, District Of Columbia 20460
United States

ENERGY STAR Rating Based on 3 Reviews

Rating details

1.5
more details
Customer service
Price Affordability
Website
Product or Service Quality

Rating stats

Rating trend

Summary of ENERGY STAR Customer Service Calls

127 TOTAL
CALLS
00:34 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ENERGY STAR?

Product/ Service Question:

  • “Dishwasher stoped working”
  • “I need warranty service on a washer nachine”
  • “Ac not working - brand new build”

Request for Information Question:

  • “Multi family windows energy star question”
  • “Incomplete response by email”
  • “Looking for an ac front panel”

Payments and Charges Question:

  • “Rebate”
  • “Find rebates on sub zero refrigerator”
  • “Rebates”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Application forrebate”

Activation/ Cancellation Question:

  • “Canceling appointment.”

Other Question:

  • “Repair needed”
  • “Reading CFS”
  • “Repair”

Compare ENERGY STAR Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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