Contact Energir Customer Service

In addition to phone communication, Energir provides a written option via the following email: info@energir.com. Use it if you have non-urgent matters related to electricity services, that require detailed explanations in text form. To receive timely assistance from the Energir customer service specialist, include as many details as possible in the body of the letter.

1717 Rue du Havre, Montreal, Quebec H2K, Canada is the address where the Energir headquarters is located. This is the central place, where administrative and corporate functions are performed. You can use it to send letters, documents, or other corporate-related correspondence. In this case, be ready to wait for a response for a longer time than via email. If you see that your matters require in-person discussion, make an appointment with the company CEO or specialists of a certain department in the main office.

The energy company provides customer service support during the following business hours: Monday through Friday from 8 a.m. to 6 p.m. GMT-5. If you need to report an emergency such as the smell of gas, the dedicated line, 1-800-361-8003, is available to access matters that require immediate resolution 24/7.