Payments and Charges
43%- "Check payments and balance"
- "Bill"
- "Pay bills"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular EnerBank USA Phone Number | 1 (888) 390-1220 |
| Average Hold Time | 00:01:36 |
| Average Calls duration | 5 minutes |
| EnerBank USA Live Agent Availability | 45% of callers successfully reach a real person |
| Issue Resolution Rate | Low (27% reported full resolution) |
| EnerBank USA Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Request for information, employment, payments and charges |
| Prepare before the call to EnerBank USA | Address or zip code or first and last name |
Hours (ET):
Monday - Friday: 9:00am - 7:00pm
Other Location:
1900 5th Avenue North
Birmingham, AL 35203
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.