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Contact Endless Pools Customer Service

How to Reach a Person at Endless Pools

Verified Contact Information

Toll-Free Number:

  • 1-866-786-1752 ext 285
Call customer service
Send Message

Customer Service:

  • 1-800-910-2714

Legal:

  • 1-800-732-8660
    Privacy Inquiries

Sales/ Reservations:

  • 1-866-558-7946

Endless Pools Emails:

Customer Service
Legal
Privacy Inquiries
Media

Endless Pools Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Endless Pools Phone Number
1 (800) 910-2714
Most Popular Endless Pools Email Address
poolhelp@endlesspools.com
Issue Resolution Rate
Low (38% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Product/ service, request for information and staff
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Endless Pools?

Most Popular Number:

(866) 786-1752 ext 285

The easiest way to contact Endless Pools customer service is to call the toll-free number 1-866-786-1752 ext 285. If you encounter problems getting through, call the other general Endless Pools phone number at 1-800-910-2714. For legal-related and privacy inquiries, call 1-800-732-8660. If you have sales or reservation concerns, call 1-866-558-7946. The agent answering your call will assist you or transfer your call to someone who can help.

If you prefer to put your concerns in writing instead of calling customer service, you can use the Endless Pool email address system. For general questions and not-so-urgent matters, send your email to poolhelp@endlesspools.com. Your legal-related and privacy inquiries can be emailed to swim@endlesspools.com. The dedicated email address for the media is film@endlesspools.com. You can expect a response within 2 to 3 working days. Because it is a slow system, please call customer care for issues needing an immediate response.

Endless Pools' address is 1601 Dutton Mill Rd, Aston, Pennsylvania 19014, United States. Anyone with a complex issue can request a meeting with a senior company representative. Such a meeting will take place at Endless Pools' corporate office. As the mailing address is the same as the street address, you can mail a detailed letter to the office if you can't visit the corporate office.

Endless Pools customer service hours are Monday through Thursday from 8 AM to 8 PM ET. On Friday, the business hours are 8 AM until 5 PM ET, and on Saturday, 10 AM to 4 PM ET. You can call customer service during these hours. Outside these hours, you can still send an email or search the website for information. They are also the business hours for sales.

To contact the company support team, use the Endless Pools website. Go to the website and click on "Contact Us" to access all the published contact information. You'll also find information about parts, service, documentation, and owner FAQs on the website. You can also fill out the form on your screen and request an appointment. Alternatively, follow the company on Facebook, Instagram, Twitter, Pinterest, and YouTube.

PissedConsumer Club

Contact Information

Endless Pools Website:

Endless Pools Help Center:

Corporate Office Address:

Endless Pools
1601 Dutton Mill Rd,
Aston, Pennsylvania 19014
United States

Other Info (opening hours):

Sales:

Mon-Thu: 8 AM - 8 PM Eastern

Fri: 8 AM - 5 PM Eastern

Sat: 10 AM - 4 PM Eastern

More contact details

Summary of Endless Pools Customer Service Calls

18 TOTAL
CALLS
00:00 AVG CALL
DURATION
38% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Endless Pools?

Product/ Service Question:

  • “Hydraulic motor running slowly”
  • “Equipment not working”
  • “System shut down.”

Request for Information Question:

  • “Check on my motor order”
  • “Tech support”
  • “Information”

Staff Question:

  • “Service question”
  • “Service on liner and disassembly of swim system”

Shipping and Delivery Question:

  • “Missing parts new pool”

Other Question:

  • “Reprogram Giecko controller”
  • “Ordered part not here”
  • “Pressure adjustment”

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