Skip to content
Write review For Business
  • Login
Empower is now Tilt

Contact Empower Customer Service

How to Reach a Person at Empower

Verified Contact Information

Toll-Free Number:

  • 1-888-943-8967
    Privacy Inquiries
Call Now
Send Message

Customer Service:

help@empower.me

Legal:

privacy@empower.me
Privacy Inquiries

Empower Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Empower Phone Number
1 (888) 943-8967
Average Hold Time
00:02:39
Average Calls duration
2 minutes
Most Popular Empower Email Address
help@empower.me
Empower Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
View full overview

How to Contact Empower?

Empower customer service phone number is (888) 943-8967. Customers can call to receive information and assistance with questions related to the privacy inquiries.

To get in touch with Empower customer service via the application, open the mobile store and get it. After uploading, complete the authorization to the account and manage the profile. Open the main menu of the Empower company application and you will see the icons with the links to the social media.

The other way to reach the support team is via the Empower email help@empower.me. Follow the link of the email via the application and write a direct message to Empower customer service. Нou can describe the problem or question you have and upload screenshots to show the difficulties.

To complete the Empower account login, open the official site of the community. At the top side of the screen, you will see the Log in icon. Press it, and choose the type of your account, indicate the password and username. The Empower live chat can provide you with rapid assistance. The online chat is operated by the chatbot which generates the answer in several minutes. The customer service for Empower is available from Monday to Friday between 6 a.m. to 8 p.m. MT.

PissedConsumer Club

Contact Information

Corporate Office Address:

Empower Finance, Inc.
9169 W State St #499
Garden City, Idaho 83714
United States

How Customers Rate Empower Support?

5.0 / 5
Good

Based on 309 calls to Empower customer support through PissedConsumer.com and 1 survey response.

Total Calls
309
Avg Call Duration
01:45
Issues Resolved
14%

Why Customers Call Empower?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 30%
  • Account 19%
  • Payments and Charges 17%
  • Request for Information 9%
  • Shipping and Delivery 4%
  • Refund 4%
  • Product/ Service 4%
  • Return/ Replace 3%
  • Website/ Application 3%
  • Activation/ Cancellation 3%
  • Cards 2%
  • Staff <1%
  • Employment <1%

Customer Inquiries & Issues

30%
  • "On many rides"
  • "Instant payout"
  • "Lost phone in drivers vehicle"

Account

19%
  • "hacked"
  • "Inactive"
  • "How long is it before I get a code to drive"

Payments and Charges

17%
  • "Charge me twice on a $8 ride they charge me $16"
  • "Paid for a ride I canceled"
  • "Charged for ride not used"

Request for Information

9%
  • "When can I start again"
  • "Need help with the account"
  • "Update vechile"

Shipping and Delivery

4%
  • "This is the second time this driver coming to pick me up from my location and every time I get in the car, he always asked me for more cash or do I have cash app"
  • "Lost item"
  • "They took my delivery"

Refund

4%
  • "Refund"
  • "A refund from a ride I never got picked up for"
  • "Refund driver dis not show up charged me 39.00 and a cancelation fee"

Product/ Service

4%
  • "Every time I try to order a ride it doesn't work. Am I not set up a ride"
  • "Insurance Claim update"
  • "I Am trying to work"

Return/ Replace

3%
  • "Need to change my phone number"
  • "Number Change"
  • "I'm need change my bank account"

Website/ Application

3%
  • "I wanted to complete my driver application"
  • "This may the keep coming and pick me up. This is second time trying to pick me up. He takes a call but when he get here, he always have on a piece of paper. Do I have cash or cash app to give him more money to the rat?"
  • "I would like to complete my application"

Activation/ Cancellation

3%
  • "Cancelation"
  • "Activation"
  • "They took two dollars for a cancellation fee and the only reason I canceled it because the driver's time of coming to pick us up was getting later and later, so I was trying to book a ride or get on the bus to get there faster"

Cards

2%
  • "Why they took money off my card and I have 15 dollars credit"
  • "Someone used my card and I need my money back"
  • "Someone used my card on empower and I need my money back"

Staff

<1%
  • "Restore rider service request"
  • "Re start to take service from Empower"

Employment

<1%
  • "Job"

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Empower? What happened? What can we help you with?
Submit review Don't show this popup
Empower
Reviews Contacts Community