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3.0

Bought a large cover for $100+. Paid to ship it back and have never heard from them again.

Tried to contact them but cant seem to get anyone to speak to. We paid for tracking so we know they received the cover. I will never buy from them again and don't recommend their products. I am considering filing a better business complaint against them.

If nothing else I want the cost to ship the ruined cover back to them that they warrantied! I don't have thirty more words to say about them so I am just making this part up to get the words needed to post.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Empirepatio Cons: Warranty issues, Lack of customer service.

Location: Mckinney, Texas

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EmpireCoversCares

Hi there - I know you posted this review a while ago, but we wanted to make sure you were able to get in touch with us about your warranty return. You are welcome to give us a call at 888-872-6855 and we can help you if you still have not found resolution on this issue.

We are terribly sorry for your inconvenience. Thank you!

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