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The director Nicole Nichols and the floor lady 2 woks again ago I had an appointment at 10 I wAited until 12:30 to be seen and then the floor manager came to the girl Jordan that was doing my hair she came chewing in my face as she was telling Jordan to get off of my hair and take another client I said I been here since 10 to make a long story short the director who was so so unprofessional had to hold the floor manager she was trying to fight me will the unprofessional Nicole Nichols was holding her I just stood there in disbelief because everti e I'm in Baltimore me my mom sisters everybody go there I never had a problem when Mrs jones in there she is professional and on top of her game she makes sure everybody is taking care of I dint know her personally I just know she does her job everybody talks about how she doesn't play anyway and then I called last week to find out what did Jordan but in my hair because it all fell out very bad I wasn't calling to complain I called just to find out what was used on. Y hair so I will not use it again that's all and the so called unprofessional Nicole the director gets on the phone screams at me for.

The top of her voice and would not let me get a word in just like she did at the school that day and she hung up on me first and for most I was calling for her she to came after me because she knew what her and the floor manager that day did to me was wrong and then the director made excuse and ask Jordan to lie for them so she will not get a complaint I cannot believe empire hair in baltimore

Md will hiring a hood rat to be director I'm a Christian women she took me out of my character just by me saying hood rat is out of my character Jordan lied because she doesn't want to lose her space there I'm not from Baltimore md I'm from New York but when I visit I get my hair done there it's to much to tell the rest it's more I just dont have time to right all of the things down I wil. Appreciated if someone will call me back I call today's pure hair school and Nicole did the same thing hung up on me before I could get a word in I was calling to tell her I wasn't calling to make a complaint about my hair or Jordan she would not listen I rise my right hand to God the floor manager that day jumped in my face to fight mr well the so called director had to hold her I dont appreciate that the only reason I'm writing this to inform whoever hired her I dint care what degree she has I never saw her be professional I see they all make excuses for each other that day I felt it was discriminating against me because of my New York accent that I dint appreciate because people are people to me but when u have people like Nicole Nichols running that place and hanging up on clients give the school a bad name I will go as far as I have to to see her removed from there and the floor manager I dint have her name now but I will when I take them to court I'm filing a discrimination charge against whoever because to hiring somebody that would curse and yell on somebody phone like That I cannot see empire hair school in Baltimore Maryland hiring people like her she knows what happen that day was wrong and she made a excuse for her friend the floor manager I dint trust no one to call me back because it's seems that been going on there for a long time I hear the only time it's not like that is when Mrs jones is there I won't be surprised if no one call me back I see it's just the ways of the empire hair school in Baltimore Maryland 443 870 -****

Reason of review: Poor customer service.

Location: Randallstown, Maryland

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Guest

Who the *** taught you how to type? I don't even believe a word your "christian" mouth is saying because you sound stupidly illiterate.

Guest
reply icon Replying to comment of Guest-1162759

Haha she must have rode the short bus to school

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