Contact Emotiva Customer Service

There is only one Emotiva phone number to speak to the company's support team: 1-615-790-6754. While this is the only number to contact the Emotiva customer service team, there are other ways to connect to the support team. For instance, you can share concerts with the care team via email, website, or even visiting the office.

To contact Emotiva customer support by email, clients can write to sales@emotiva.com. This email is specific to sales queries, and then you can get a response during business hours. Another email address to express concerns is info@emotiva.com. This email directs your concerns to the Privacy Compliance Officer. Once you receive an email, the company’s support team reviews your concerns and responds in two to three working days. It's recommended not to send two different emails for the same concern. This can delay the response time.

Customers who want to meet the Emotiva customer service team at the company headquarters can visit 35 SE Pkwy Ct, Franklin, Tennessee 37064, United States. It is best to visit the company offices in person to request help with complex and sensitive concerns. For general matters, save time by calling the agent using the Emotiva phone number.

To consult the customer care team online, visit the Emotiva website and place your cursor on Support. You will be led to a new page and asked to choose between two options. The first option is Support and get help with setup, control, and system performance. Here, you can click on Support Center to get help with order updates, service, repair, product support, warranty inquiries, and more. There is another call to action, which is Send Inquiry. This leads to a new page where you will be directed to fill out the form. Once the Emotiva customer service team reviews the form, they will get back to you.