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Emotiva Phone Numbers and Emails

Customer Service Number:

  • (615) 790-6754
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Emotiva Emails:

Sales
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Privacy Compliance Officer
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How to Contact Emotiva?

Most Popular Number:

(615) 790-6754
Total calls: 42 Last call: Apr 28, 2025
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PissedConsumer Reporter

There is only one Emotiva phone number to speak to the company's support team: 1-615-790-6754. While this is the only number to contact the Emotiva customer service team, there are other ways to connect to the support team. For instance, you can share concerts with the care team via email, website, or even visiting the office.

To contact Emotiva customer support by email, clients can write to sales@emotiva.com. This email is specific to sales queries, and then you can get a response during business hours. Another email address to express concerns is info@emotiva.com. This email directs your concerns to the Privacy Compliance Officer. Once you receive an email, the company’s support team reviews your concerns and responds in two to three working days. It's recommended not to send two different emails for the same concern. This can delay the response time.

Customers who want to meet the Emotiva customer service team at the company headquarters can visit 35 SE Pkwy Ct, Franklin, Tennessee 37064, United States. It is best to visit the company offices in person to request help with complex and sensitive concerns. For general matters, save time by calling the agent using the Emotiva phone number.

To consult the customer care team online, visit the Emotiva website and place your cursor on Support. You will be led to a new page and asked to choose between two options. The first option is Support and get help with setup, control, and system performance. Here, you can click on Support Center to get help with order updates, service, repair, product support, warranty inquiries, and more. There is another call to action, which is Send Inquiry. This leads to a new page where you will be directed to fill out the form. Once the Emotiva customer service team reviews the form, they will get back to you.

Emotiva Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Emotiva is 6157906754.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 12 minutes.

  • People call Emotiva mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Emotiva Website:

Emotiva Help Center:

Corporate Office Address:

Emotiva Audio Corporation
35 SE Pkwy Ct
Franklin, Tennessee 37064
United States

Emotiva Rating Based on 6 Reviews

Rating details

3.9
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Website
Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Emotiva Customer Service Calls

43 TOTAL
CALLS
08:55 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Emotiva?

Request for Information Question:

  • “To Find Out More About Emotiva Speakers And Receivers”
  • “Amp fried my speakers”
  • “Amp support”

Product/ Service Question:

  • “Product problem”
  • “Technical wuestion”
  • “Just received a subwoofer purchase from you and it does not seem to work”

Account Question:

  • “Balance”

Cards Question:

  • “Credit of Amazon pay + visa card”

Return/ Replace Question:

  • “Replacement part”

Shipping and Delivery Question:

  • “Shipping”

Other Question:

  • “Can't get h D.MI.The function right”
  • “Need a remote”
  • “Pre amp cap 1 gen 2”

About

Summary

Emotiva is the company manufacturing audio gear. Emotiva was started by Dan Laufman. Emotiva offers variety of products such as audio and home video systems, professional equipment as well as desktop and personal devices. Emotiva has its head office in Franklin, Tennessee. The company is a winner of numerous industry awards including Super AV and Best Buy Award for XMC-1 and Gen3 Amps. Apart from audio systems for sale, Emotiva offers a podcasts series available on the website. Emotiva ships goods to domestic as well as international clients.

Emotiva reviews and complaints

Emotiva is ranked 101 out of 4878 in Appliances and Electronics category

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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