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Contact Emerald Cruises Customer Service

How to Reach a Person at Emerald Cruises

Verified Contact Information

Toll-Free Number:

  • 1-888-887-6729
    Charters Department
Call Now
Send Message

Customer Service:

  • 1-857-357-4581
    Brochure
  • 1-857-331-6906
    Group Travel Cruises
  • 1-857-201-0018
  • +44 161 236 2537
    United Kingdom
  • +44 161 516 2131
    United Kingdom
  • +44 161 768 8154
    United Kingdom

Legal:

  • 1-857-444-4705
    Privacy Inquiries

Customer Service:

charters-incentives@scenicusa.com
Charters Department
hello@emeraldcruises.eu
Europe
groupsales@emeraldcruises.com
Group Travel Cruises

General Info:

hello@emeraldcruises.com

Jobs/ Career:

employment@scenicusa.com

Legal:

info@scenicusa.com
Privacy Inquiries

Sales/ Reservations:

sales.support@scenicusa.com

How to Contact Emerald Cruises?

Most Popular Number:

(888) 887-6729
Charters Department

The Emerald Cruises contact number, (888) 887-6729, is one of the multiple official helplines for toll-free consultation with charter department agents. Clients with queries or complaints regarding brochures can reach the respective agent at (857) 357-4581. For information about group travel cruises, dial (857) 331-6906 during business hours. Lastly, (857) 201-0018 is the Emerald Cruises phone number for bookings, reservations, cruise itineraries, pricing, payments, cancellations, and change requests. Clients can also use it to learn about pre-cruise requirements, special requests, onboard services, account updates, and general support.

Five department-specific email addresses are available on the Emerald Cruises website. Clients with queries about group travel cruises can write to groupsales@emeraldcruises.com. For those in Europe, the email address hello@emeraldcruises.eu is available to consult the customer care team for relevant purposes. To contact the charter department for queries or complaints, email charters-incentives@scenicusa.com. Clients can also request general information about the company via email at hello@emeraldcruises.com. Lastly, employment@scenicusa.com is Emerald Cruises’ contact for career-related inquiries.

Clients can contact the Emerald Cruises headquarters via mail or in person at Scenic Tours (USA), Inc., 4000 Hollywood Blvd. Suite 625-S, Hollywood, Florida 33021, United States. However, that is only recommended if it is difficult to resolve your problems through online options. The company also welcomes users with general issues or inquiries to arrive at the Emerald Cruises address. However, it may be time-consuming and not recommended if the matter is urgent.

Customers who wish to consult the user support team via the Emerald Cruises website can open it in their browser and head to the Contact Us page. Once there, they can complete the online form by providing their full name, email address, phone number, zip code, a message explaining their issue, and several other details. Once done, they can submit the request, and the agent will respond via email as soon as possible. In addition to the Emerald Cruises contact form, you can also use the live chat feature to connect with company agents during business hours. Messaging them on Facebook, Instagram, and X is also an option for information and questions. Those who simply wish to learn more about the company can follow it on YouTube or browse through the travel information, including FAQs, travel alerts, advice, booking policies, and other relevant topics for self-help.

PissedConsumer Club

Contact Information

Emerald Cruises Website:

Emerald Cruises Help Center:

Corporate Office Address:

Scenic Tours (USA), Inc.
4000 Hollywood Blvd. Suite 625-S
Hollywood, Florida 33021
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 8:00pm

Saturday: 10:00am- 6:00pm

More contact details

Summary of Emerald Cruises Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

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