Ember Phone Numbers and Emails

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  • (805) 500-2165
    USA Only
  • (805) 800-8262

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Contact Information

Ember Website:

Ember Help Center:

Corporate Office Address:

Ember Technologies, Inc.
4607 Lakeview Canyon Rd., #500
Westlake Village, California 91361
United States

Ember Rating Based on 2 Reviews

Rating details

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How Good is Ember's Customer Service?

Tadashi Oed
Tadashi Oed
Feels Disappointed | Jun 01, 2023

Haven't heard back from them about solving the problem

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Veretta Pyo
Veretta Pyo
Feels Satisfied | May 31, 2023

Didn’t need to reach them, as I figured out answers to my own questions

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Richard C Ykt
Richard C Ykt
Feels Disappointed | Apr 06, 2023

Good product but no results as what can be done to repair my mug!

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Summary of Ember Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ember?

Product/ Service Question:

  • “Warranty work”
  • “Lib not working and no response to emails”
  • “Not working”

Payments and Charges Question:

  • “Mug will not charge”
  • “My Ember mug won't charge”
  • “Charger does not work”

Request for Information Question:

  • “Need help getting cup to find location.”

Other Question:

  • “Mug not heating”
  • “Trying to setup ember”
  • “Unable to pair mug”

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