Contact Ember Customer Service
Ember Phone Numbers and Emails
Accessibility:
-
(805) 500-2165USA Only
-
(805) 800-8262
Ember Emails:
Business Customer Service
BD and Partners
Customer Service
Legal
Privacy Inquiries
Contact Information
Ember Website:
Ember Help Center:
Corporate Office Address:
Ember Technologies, Inc.
4607 Lakeview Canyon Rd., #500
Westlake Village,
California
91361
United States
How Good is Ember's Customer Service?
Tadashi Oed
Tadashi Oed
Feels Disappointed
|
Jun 01, 2023
Haven't heard back from them about solving the problem
Veretta Pyo
Veretta Pyo
Feels Satisfied
|
May 31, 2023
Didn’t need to reach them, as I figured out answers to my own questions
Richard C Ykt
Feels Disappointed
|
Apr 06, 2023
Good product but no results as what can be done to repair my mug!
Summary of Ember Customer Service Calls
27
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ember?
Product/ Service Question:
- “Warranty work”
- “Lib not working and no response to emails”
- “Not working”
Payments and Charges Question:
- “Mug will not charge”
- “My Ember mug won't charge”
- “Charger does not work”
Request for Information Question:
- “Need help getting cup to find location.”
Other Question:
- “Mug not heating”
- “Trying to setup ember”
- “Unable to pair mug”
Compare Ember To
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Ember