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Contact ELOQUII Customer Service

ELOQUII Phone Numbers and Emails

Toll-Free Number:

  • (844) 693-5678
Call customer service
Send Message

Customer Service:

  • (915) 225-4391
    for our International Visitors
  • (800) 872-8567
    To Place an Order

ELOQUII Emails:

Customer Service
Media
PR Inquiries
customerservice@eloquii.com
careers@eloquii.com
operations@eloquii.com
CCPA Inquiries
Is this your business?

How to Contact ELOQUII?

Most Popular Number:

(844) 693-5678
Total calls: 61 Issue resolved: 1 Last call: May 18, 2025
author avatar
PissedConsumer Reporter

ELOQUII customer service phone number is 844-693-5678. Call this number to get assistance with your order, manage delivery address, find information about product availability and new arrivals, and more. ELOQUII customer support team can also tell you more about gift cards, special offers and sales, and help you with returns and refunds. If you would like to place an order via phone, call 1-800-872-8567.
The phone support line operates Monday through Friday from 8.30 am to 8.30 pm.

ELOQUII email address for customer care is eloquii@cs.eloquii.com. If you seek to connect with the PR department, send your inquiry to eloquii@autumncommunications.com.
Would you like to get more information about current job opportunities at the company? Then send your inquiry to careers@eloquii.com. For CCPA inquiries contact the company at operations@eloquii.com.
For more convenience, you can send a message to the company right from the ELOQUII website.

The company is headquartered in Ohio. ELOQUII address for the main office is Two Miranova Place, Suite 280Columbus, Ohio 43215, United States. Calling and emailing are obviously the fastest ways to get in touch with the company, but sometimes there is a need to contact the support team offline. If you need to send a letter to ELOQUII via regular mail, use this address.

ELOQUII office hours are Monday through Friday from 8.30 am to 8.30 pm. There might be exclusions during the holidays and the company can be off. Thus, it’s better to contact customer service team beforehand to learn more about the holiday schedule.

To contact the company via the website, please select “Contact Us” option in the “Customer Service” section of the page. Then, fill out a short online form and submit your message. After you send an inquiry, one of the customer care representatives will get in touch with you to address the issue.

ELOQUII Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call ELOQUII is 8446935678. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as ELOQUII may ask you for the following information to identify you as a customer: order id or tracking no, address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

ELOQUII Website:

ELOQUII Help Center:

Corporate Office Address:

Eloquii Design, Inc
Two Miranova Place Suite 280
Columbus, Ohio 43215
United States

Other Info (opening hours):

Other Location:

250 Hudson St,

4th Floor,

New York,

New York 10013


Hours:

Monday - Friday; 8:30am - 8:30pm EST

More contact details

ELOQUII Rating Based on 4 Reviews

Rating details

2.7
more details
Website
Customer service
Product or Service Quality
Price Affordability

Rating stats

Rating trend

How Good is ELOQUII's Customer Service?

Kanan Sip
Kanan Sip
Feels Disappointed | Jun 04, 2024

Not good the customer should never suffer a loss if they did not cause the error

Read full quote
Kinzley Wbn
Kinzley Wbn
Feels Disappointed | Dec 19, 2023

I sent some clothing back over 2 months ago and I have yet to get a refund. Each time I called, Eloquii stated that they sent my refund to PayPal, and PayPal stated that they didn't get it. Therefore, I opened a case with PayPal against Eloquii. Then I got a call from someone about 2 weeks ago urging me to close the complaint with PayPal, and promised to send me a check in the mail. I haven't gotten anything. To make matters worse, Eloquii is refusing to send me my money. All I want is my money back.

Read full quote

Summary of ELOQUII Customer Service Calls

61 TOTAL
CALLS
01:24 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ELOQUII?

Request for Information Question:

  • “Check status of a return”
  • “Check on my order”
  • “Ask a question about item”

Return/ Replace Question:

  • “Return”
  • “Being punished for a mistake I did not cause received an item I did not order then in order not to pay I had to return it. I never got my top”
  • “Need to make a return”

Shipping and Delivery Question:

  • “Have not received order”
  • “Haven't received a Label for return”
  • “Waiting on package”

Cards Question:

  • “Why none of my credit cards nor bank card are valid? I just ordered two weeks ago”
  • Card charged but ordered not placed

Product/ Service Question:

  • “Problem with making a return the ZIP Codes got mixed up”

Account Question:

  • “Ordered a dress right now and forgot to put the discount code”

Payments and Charges Question:

  • “Billing problems”

Refund Question:

  • “A Refund”

Activation/ Cancellation Question:

  • “Cancel back orderitem”

Other Question:

  • “It will not take my order”
  • “You sent me 3 of the same dress when I only ordered 1.”
  • “My order”

Compare ELOQUII Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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