Contact ELOQUII Customer Service
How to Reach a Person at ELOQUII
Verified Contact Information
Toll-Free Number:
-
1-844-693-5678
Customer Service:
-
1-915-225-4391for our International Visitors
-
1-800-872-8567To Place an Order
ELOQUII Emails:
Customer Service
Media
PR Inquiries
customerservice@eloquii.com
ELOQUII Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular ELOQUII Phone Number
1 (844) 693-5678
Average Calls duration
1 minute
Most Popular ELOQUII Email Address
customerservice@eloquii.com
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
Call Volume by Day
View full overview ›
ELOQUII Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular ELOQUII Phone Number | 1 (844) 693-5678 |
| Average Calls duration | 1 minute |
| Most Popular ELOQUII Email Address | customerservice@eloquii.com |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Request for information, return/ replace, shipping and delivery |
| Prepare before the call to ELOQUII | Order id or tracking number, address or zip code or first and last name |
Call Volume by Day
Contact Information
ELOQUII Website:
ELOQUII Help Center:
Corporate Office Address:
Eloquii Design, Inc
Two Miranova Place Suite 280
Columbus,
Ohio
43215
United States
Other Info (opening hours):
Other Location:
250 Hudson St,
4th Floor,
New York,
New York 10013
Hours:
Monday - Friday; 8:30am - 8:30pm EST
Summary of ELOQUII Customer Service Calls
69
TOTAL
CALLS
CALLS
00:34
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ELOQUII?
Request for Information Question:
- “Check status of a return”
- “Check on my order”
- “Ask a question about item”
Return/ Replace Question:
- “Return”
- “Being punished for a mistake I did not cause received an item I did not order then in order not to pay I had to return it. I never got my top”
- “Need to make a return”
Shipping and Delivery Question:
- “Have not received order”
- “Haven't received a Label for return”
- “Waiting on package”
Activation/ Cancellation Question:
- “I would like to cancel my order”
- “Cancel back orderitem”
Cards Question:
- “Why none of my credit cards nor bank card are valid? I just ordered two weeks ago”
- Card charged but ordered not placed
Product/ Service Question:
- “Problem with making a return the ZIP Codes got mixed up”
Account Question:
- “Ordered a dress right now and forgot to put the discount code”
Payments and Charges Question:
- “Billing problems”
Refund Question:
- “A Refund”
Other Question:
- “There is a mistake in my order”
- “Pussed”
- “Pissed”
Compare ELOQUII Customer Service To
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ELOQUII