Our family rented 2 Condos unit #1210 and unit #1303 at the Ocean Bay Club from Elliott Realty, July 3-10,2021. They were both nasty but unit #1210 was disgusting.
We had to call at 6:45 to see if our condos were ready, they didnt bother to call us. All they did in unit #1210 was put Clorox on the floor and mopped a couple of places. We turned one of the bed covers back and there was candy stuck to the mattress cover. There was *** on a chair and they have NEVER cleaned the toilet.
We had to put sheets on all the furniture before we could sit on it. The day of the tropical storm/hurricane there was so much water coming in the sliding glass doors we had to mop the floors. Even the common areas were nasty, such as the outside hallways needed to be vacuumed. We were so disappointed because these condos were not clean.
The night we checked in we had to go buy cleaning supplies, blankets and socks for the kids so they could walk on the nasty floors. They only gave us back the cleaning service money and the money for the cleaning supplies we bought which only totaled $500.00. Our family that stayed in 1210 came to our condo to eat all meals because theirs was so nasty. We had 7 children with us and two were crawling babies so therefore we had to put blankets down before we could put them on the floor.
I do not recommend Elliott Realty nor Ocean Bay Club for your beach vacation. When I told someone at the realty company I was writing reviews he said it wont hurt us because we have been in business forever Please, Please find another place to stay unless you like to clean on your vacation!!
User's recommendation: STAY AWAY FROM ELIOTT REALTY AND OCEAN BAY CLUB.
Monetary Loss: $5500.
Preferred solution: Full refund.