Contact Ellie Customer Service
Ellie Phone Numbers and Emails
Toll-Free Number:
-
(844) 338-5044
Ellie Emails:
Ellie Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ellie is 8443385044.
The longest wait times are on Thursday, while the shortest are on Tuesday and Monday.
People call Ellie mainly because of activation/ cancellation, account and product/ service.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ellie is 8443385044.
The longest wait times are on Thursday, while the shortest are on Tuesday and Monday.
People call Ellie mainly because of activation/ cancellation, account and product/ service.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Ellie is help@ellie.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Ellie Website:
Ellie Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 06:00am - 05:00pm (PDT)
Summary of Ellie Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ellie?
Activation/ Cancellation Question:
- “Cancel subscription”
Account Question:
- “Having trouble with my account”
- “Problem code”
Product/ Service Question:
- “Continuous problems with your product”
- “Order was short the accessories and your website says I didn't order this month and is not letting me skip”
Request for Information Question:
- “To update name of my sponsor”
Return/ Replace Question:
- “Haven’t received monthly outfits in over a year and have continuously been changed. I WILL report this and inform the public on ALL social media platforms if I am not compensated. This is NOT my first email regarding this continued problem!”
Other Question:
- “Skip month”
Compare Ellie Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
